Invoca is the industry innovator in AI and machine learning-powered Conversation Intelligence technology. Forrester Research identified Invoca as a Leader in The Forrester Wave™: Conversation Intelligence: Sales And Marketing, Q4 2021 report, stating that "Invoca is one of the few established conversation intelligence vendors that can legitimately claim AI capabilities."
With over 300 employees, more than 2,000 customers, and nearing $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company, having raised over $100 million from Accel, Upfront Ventures, Salesforce Ventures, Morgan Stanley, and H.I.G. Growth Partners.
At Invoca, we live by our four core values:
If these values resonate with you, we encourage you to come join us - we are building something special.
This position can be remote. Our 300+ employees are spread across hubs in Santa Barbara, Chicago, Denver, Cleveland, and San Francisco, with a healthy share working from remote locations as well. Even as we re-open offices later this year, we expect to continue with our remote hiring and operating practices. Thus, a permanent physical location in one of our office cities is not a requirement.
As a company that is undergoing significant growth, Invoca is seeking to hire an experienced Project Manager (PM) to support our Automotive Pod on our growing Customer Success team. The Project Manager works closely with Delivery teams, Solution Architects, Sales, and Customer Success Managers to ensure customer projects are delivered on time, within budget, and according to the project plan scope. The PM will also identify and mitigate any risks throughout the project(s) s/he manages. The PM must be able to manage cross-functional teams from different Invoca departments and demonstrate diplomacy and the ability to manage demanding customers. Specifically, s/he will be responsible for deliverables at every phase of the software implementation lifecycle such as:
Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our offerings:
Please note, per Invoca's Covid-19 policy, depending on your vaccine status, you may be required to work only from home / remotely. At this time, some travel and in-person meetings may require proof of vaccination. This policy is regularly reviewed and subject to change at any time.
"Our company is committed to creating a culture that is not only grounded in continuous learning, teamwork, and customer success, but is fair, equitable, and welcoming for everyone." - Gregg Johnson, CEO
And to us, diversity, equity and inclusion means more than treating current employees well and making them feel welcome. It also means hiring people who bring different insights because of their unique demographics, ways of thinking, and prior experiences.
We intend to continue hiring great people and protecting our culture so everyone can be themselves and speak their minds. That way Invoca will always be a place filled with laughter, positivity, thoughtfulness and respect.
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