Sales Enablement Program Manager

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What Ramp is looking for in applicants

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. Over 5000 businesses are spending an average of 3.3% less and closing their books 8 times faster, thanks to Ramp’s finance automation platform that enables billions of dollars of purchases each year.

Founded in 2019, Ramp has seen nearly 10x year-over-year growth which has led to a valuation of $8.1 billion in just over 3 years. Its investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The team is made up of talented leaders from some of the leading financial services and fintech companies—Capital One, Stripe, Affirm, Goldman Sachs, American Express, Visa—as well as high-growth technology companies like Facebook, Spotify, Zendesk, Uber, Dropbox, and Instacart. Recently named Fast Company’s most innovative finance company, Ramp is NYC’s fastest-growing startup and America’s fastest-growing corporate card.

About the Role

Ramp is in a critical phase of growth. We grew 60x in 2020 and building out a  talented Sales Enablement team is imperative to ensure we maintain this trajectory for years to come. 

We envision our Sales Enablement department as a team of strategic performance consultants - working cross-functionally to increase sales results and productivity through content, training, coaching services by way of technology and thoughtful, intentional execution. As the Sales Enablement Program Manager you’ll be a key player in program managing fundamental programs like onboarding, having ownership in managing our learning management platform, and partnering with numerous departments to build sustainable enablement processes that will translate into building a world-class sales team. You’ll work directly with our Head of Sales Enablement on mission-critical, cross-functional projects across the organization. 

We are offering an opportunity for both personal and professional growth - to deepen your current skill set and venture into new skill development, to have the support of stellar, high functioning teammates, and to join a rocketship company as it reaches unprecedented heights and aims to meaningfully reinvent the finance industry.

What You'll Do

  • Program manage the sales onboarding program and optimize it for scale - developing a syllabus, managing session organization and scheduling, measuring performance, identifying areas for efficiency and consistency to build in a way that can scale in hyper-growth
  • Create organized, sustainable processes for content management to ensure sales reps are able to easily access necessary information
  • Assist in the day-to-day administration of the LMS (learning management system) while also having the opportunity to developing content and learning paths to equip sales reps with continuous education beyond onboarding
  • Partner with go-to-market leadership, Rev Ops, and Product Marketing to organize/create content for onboarding and continuous training that is up to date, accessible, and relevant
  • Assist in managing effective sales communication channels
  • Provide feedback on content and make suggestions for improvement based on learning principles, adoption, and engagement
  • Partner with the Head of Sales Enablement to implement new engagement tactics and mediums (video, educational software, learning portals) to engage sales reps in educational activities to hone their sales skills
  • Contribute towards special projects that could include, but are not limited to, Sales Kick-Off (SKO), product and skill certifications, and others

What You'll Need

  • Minimum 2 years of direct experience in Sales/Revenue Enablement or a sales-supporting role 
  • Experience in a high-growth startup or high-growth B2B SaaS company
  • You have experience managing sales training programs for sellers or other customer-facing teams
  • You have excellent project management instincts and organizational skills, with an ability to distill core priorities and manage multiple projects at one time
  • You have exceptional communication skills, written and verbal - demonstrating clarity of thought and ability to form strong relationships with stakeholders
  • You have strong presentation skills, including the ability to own the room confidently and holds people's attention
  • You can look at the big picture to find efficiencies - identify patterns/opportunities for creating templates, repeatable processes, finding ways to run programs more efficiently
  • You are a true team player with a track record of successful cross-functional collaboration; experience collaborating with sales managers and direct sales teams
  • You have a “get things done” mentality; you’re a self-learner who can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
  • You are curious - you ask good questions and seek to understand the rationale and ideal outcome before engaging in projects to ensure thoughtful use of resources
  • You have strong analytical skills to connect sales enablement program metrics to growing pipeline and revenue

Nice to Have

  • Experience in frontline sales
  • Experience delivering instructor-led sales training
  • Experience with CMS and/or LMS management
  • Experience with, and understanding of, best practices around the sales process, sales cycles, methodologies, and the sales funnel
  • Passion for or curiosity to learn about financial technology

Ramp Benefits (for U.S. based employees)

  • 100% medical, dental & vision insurance coverage for you (Partially covered for your dependents)
  • 401k (including employer match)
  • Parental Leave
  • Unlimited PTO
  • WFH stipend to support your home office needs
  • Monthly wellness stipend
  • Annual education reimbursement
  • Relocation support

Want some tips on how to get an interview at Ramp?

What is Ramp looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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