Relationship Manager
Why join us
Brex is reimagining financial systems so every growing company can realize its full potential. As the Financial Operating System (OS), we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our clients.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Relationship Management at Brex
The Relationship Management team is responsible for existing-client revenue at Brex, as well as the cross sale of new products, including our new Pry Financials platform. Every member of our team directly affects our bottom line and is also a key driving force in why our clients love us.
The RM team’s mission is to retain our clients by helping them realize their full potential with Brex by:
We have a unified culture recognizing big wins daily and celebrating individual accomplishments weekly and monthly. We deeply care about hiring individuals that spike in empathy because we believe that is the only way to promote a culture of Client Focus. We make sure that top performers are recognized and promoted frequently, and have built a collaborative environment to keep the team motivated and unified.
Lastly, the RM team is responsible for helping other parts of the company (such as Product/Engineering/Marketing) to understand what our clients need to be successful - so every member of the team is expected to work cross-functionally.
What you’ll do
You will be a dedicated Relationship Manager to a portfolio of our most strategic venture backed healthcare clients, including healthcare IT, biotech, medical device, and pharmaceutical platforms. You will be responsible for building and maintaining relationships with these clients and ensuring they are set up for success on Brex by increasing our share of wallet, cross-selling new solutions, and proactively supporting client satisfaction. On a daily basis, you will be an advisor to our most strategic clients in the healthcare verticals. You will support your portfolio both in product and out of product, referring clients to external advisors and capital providers as their needs evolve.
As a dedicated Relationship Manager, you will personify Brex’s brand to our clients, and you should take this very seriously. At Brex, our clients come before anything else and you will be expected to do everything in your power to ensure they are happy and successful.
Responsibilities
Requirements
Bonus points
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