With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Reporting to the Manager of Global Sales Operations, this position is responsible for supporting a variety of sales & services related programs and initiatives across North America, EMEA, and APAC. The role will work cross-functionally with multiple OpenTable departments including sales, internal systems, marketing, finance, and IT to support the rollout and continued optimization of multiple business functions as they relate to Sales & Services. This includes new product launches and associated internal sales process modifications, forecast management, CRM integration, process documentation, as well as sales territory modifications & administration. This position collects and analyzes data needed to make decisions about our sales and restaurant service initiatives. This role will support and then lead internal systems trainings, handle sales and restaurant service process support needs, address sales territory revisions, and tackle ad hoc project needs.

In this role, you will:

• Salesforce.com (SFDC) support & data stewardship
• Dashboard and report creation and upkeep
• Data maintenance and improvement
• New territory outlines, evaluations, & territory administration
• Results tracking for services teams
• Administration of the Restaurant Sales and Services Recognition Program
• Data & process management related to new products and acquisitions
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Data management & process creation related to new products, features, and acquisitions

Please apply if:

• Advanced Microsoft Excel skills - must be comfortable using Excel efficiently to produce digestible analysis
• Knowledge in Salesforce, ThoughtSpot, Microstrategy a plus
• Operational experience in measuring and improving efficiency, utilization, scale initiatives etc.
• High energy and contagious enthusiasm. Willing to tackle tough projects and be a peer leader in order to support growth
• Shown strong verbal and written communication skills; including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales process within OpenTable, or equivalent sales process experience
• 1 to 2 years experience in a analytic, sales support or sales administration role

Benefits

• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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