Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. We’re looking for a Billing Customer Support Associate to help empower our customers and make Webflow the best product possible.
We have ambitious goals for 2022 to build out 24/7 support, so if you have weekend availability we'd love to hear from you. We're looking for candidates who can work Saturday - Wednesday.
Please let us know your availability in your application!
As a Billing Customer Support Associate, you’ll …
You’ll thrive as a Billing Customer Support Specialist if you:
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.
At Webflow, we believe that what we’re doing doesn’t define our success — so we focus on our “how” and our “why.” So, here they are:
To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it.
Our Core Behaviors:
If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow requires all new employees to submit proof of their COVID-19 vaccination status as a condition of their employment. As such, your failure to timely provide such information, upon Webflow's request, may result in the revocation of your offer or the termination of your employment with Webflow, as applicable.
At this time, Webflow does not require fully remote employees to be vaccinated against COVID-19. However, you must be fully vaccinated against COVID-19 and provide proof of vaccination to work out of any Webflow office, visit an office, or attend any in person work events, including company off-sites, company sponsored social gatherings, and meetings. As such, at this time, we will only consider individuals who are fully vaccinated against COVID-19 for roles which require any in person work. If, due to the nature of your role, you are at any time during your employment required to work in person, but you are not fully vaccinated against COVID-19, subject to applicable regulations, your employment may be terminated.
We are committed to maintaining a safe and inclusive workplace, and our vaccination policy will evolve in response to the changing risks and regulations associated with COVID-19.
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