Ramp

Account Manager

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What Ramp is looking for in applicants

Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 3,000 businesses are using Ramp to process billions in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, ClickUp, and Applied Intuition, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.

Founded in 2019, Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.

About the Role

As an early Account Manager at Ramp, you will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life by cultivating strong relationships with C-Level executives and key decision makers. You will have the opportunity to help build Ramp’s Account Management organization and define the sales strategy that fuels our growth! Please note that our Account Manager roles are location agnostic. 

What You’ll Do

  • Build and nurture strong relationships across new and existing high-value customers to better achieve their needs and manage all reporting of health within accounts
  • Execute successful product launches across top-tier accounts in partnership with our Account Executive and Account Coordinator teams
  • Drive spend across your book of business by owning renewals, expansions, and overall growth across different types of accounts
  • Meet regularly with customers to identify opportunities for growth within our platform
  • Collaborate with product, design, and engineering teams to provide informed recommendations into Ramp’s product roadmap that enhance the customer experience 
  • Partner cross functionally with Sales, Support, Marketing, and Operations teams to drive efficiencies throughout the account lifecycle

What You Need

  • Minimum 3 years of account management experience in a B2B organization
  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
  • Organizational, project management, and time management skills
  • High adaptability and understanding of change within the evolution of a startup
  • Excellent verbal and written communication skills as well as interpersonal skills
  • Bachelor’s degree from an accredited university

Nice to Haves

  • Experience with financial services sales
  • Experience at a high-growth startup
  • Ability to understand financial services

Ramp Benefits (for U.S. based employees)

  • 100% medical, dental & vision insurance coverage for you
    • Partially covered for your dependents
  • 401k (including employer match)
  • Parental Leave
  • Unlimited PTO
  • WFH stipend to support your home office needs
  • Monthly wellness stipend
  • Annual education reimbursement
  • Relocation support

Want some tips on how to get an interview at Ramp?

What is Ramp looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Account Manager like?
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How to land an interview at Account Manager?
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