Sr. Collaboration Services Engineer

Save to Kiter
What Twitch is looking for in applicants

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

We are looking for a passionate, experienced professional to fill our Sr. Collaboration Engineer role and join our Collaboration Services Team.

You will build global room standards for collaboration, internal events, public facing spaces and technologies. You will be an important contributor in strategy setting for technologies integration and interoperability with the complex IT and workplace environment focused on end-user support, satisfaction and return on investment.

You will report to the Sr. Manager Collaboration Services within the Enterprise Technology Services Organization.

You have a good balance between autonomy and co-working, up-to-date with the workplace industry.

This is an opportunity to contribute to Twitch's collaboration technologies and spaces by challenging boundaries of creativity. If you enjoy partnering with diverse people and teams in developing memorable user experiences, and have a desire for continuous learning - this is the role for you!

You Will:

  • Determine collaboration standards
  • Help develop technology roadmaps with an earnest desire for research.
  • Participate in office build projects globally.
  • Manage our worldwide fleet of collaboration technologies hardware and software
  • Troubleshoot network collaboration incidents and find solutions.
  • Help our internal events such as our company All Hands

You Have:

  • Experience working with 3rd party integrators for office builds.
  • Experience with request for proposals, CAD.
  • Experience managing AV infrastructure and networks.
  • Knowledge of TCP/IP standards and protocols
  • VoIP and Audio/Video transport protocols including, DM, Dante, NDI and Multicasting
  • Audio and Video digital signal processing platforms and configuration software
  • API knowledge and engineered solutions for diverse platforms interoperability, ServiceNow
  • Experience with WebRTC solutions and deployments
  • 3rd party control systems, Extron, Crestron, QSC, and programming knowledge including mainstream programming languages such as HTML, Java, Python
  • Experience with video conferencing platforms such as Zoom, Webex, Google Meet, and Chime
  • Experience with managing, troubleshooting and reporting platforms such as Splunk, Tableau, ServiceNow, AppSpace, Control Hubb.
  • Experience supporting executives and communicating at high level.
  • Experience operating and engineering large-scale internal events, such as companywide All Hands, and meeting kick-offs
  • Explorer, being compelled by personal values, curiosity, desire for personal and team success
  • 5+ years of experience

Bonus Points

  • Streams on Twitch
  • Bachelor's Degree


  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages),
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job ID: TW6879

Want some tips on how to get an interview at Twitch?

What is Twitch looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Sr. Collaboration Services Engineer like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Sr. Collaboration Services Engineer?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!