Account Manager, Global Connectivity - United States

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What Messagebird is looking for in applicants

Transform the communications world! 

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

  • What’s my job title? Account Manager, Global Connectivity 
  • Where in the world? You can work remotely from anywhere in the United States
  • Working hours? For this role, you will operate within the US time zones
  • What language(s) will I speak? Fluency in  English

The role

Our Connectivity team works together closely with Routing, Customer Support, Legal and Finance to deliver the best possible service. Whether you represent MessageBird at events or develop and grow relationships across multiple levels in the customer’s organisation, as Account Manager Global Connectivity you’re responsible for the entire commercial engagement from proposal development, pricing strategy, negotiation, to closing.

MessageBird has global reach with an HQ in Amsterdam. Your job is to generate revenue with predefined margins by actively building and maintaining senior management-level relationships with our Connectivity customers.

What you’ll do:

  • Maintain, manage and expand your own portfolio of customers located all across the globe
  • End-to-end ownership from identifying to closing high-value opportunities
  • Independently create your own forecasts and commit to monthly and quarterly targets. Reporting to the Director of Sales directly.
  • Identify joint regional sales strategies and tactics for the Connectivity team to achieve sales targets
  • Work closely with Routing and Support team to seamlessly deliver the best possible service tailored to each customer and ensure a smooth onboarding for new ones
  • Keep up-to-date records of activities, opportunities, and accounts in our CRM system - we’re using ProsperWorks.
  • Be responsible for building and maintaining sufficient pipeline coverage
  • Representing MessageBird at events and tradeshows

What you’ll bring

  • 3+ years experience in B2B account management within the enterprise software space, preferably in the communications space
  • A good understanding of the trends driving innovation in technology
  • Experience with creating quotes, negotiating terms and managing contracts
  • World-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple to influence individuals and groups at all levels
  • Proven experience in balancing competing priorities and managing multiple deals at the same time
  • Ability and willingness to travel internationally (10-20%)



What You’ll Gain

  • Work from anywhere 
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)


Life at MessageBird:

We call ourselves Birds!

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. 

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 750 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry. Our potential for growth is limitless. 

We understand that “life happens” and give you the freedom to choose the best environment for you to “get sh*t done”. Our Birds choose where they work from in the region or country we’re hiring in, so long as it’s within the job’s complementary timezone as indicated in the Job descriptions — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

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What is Messagebird looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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