Project Associate - Professional Services

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What Mongodb is looking for in applicants

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Our Professional Services team allows you to play a front-line role with Customers, Sales, and our Delivery ecosystem. As a Project Associate, you’ll work with a team of technologists, sales and delivery professionals that are among the best in their fields, as well as work with some of the most ambitious and complex global companies, helping to define and progress their innovation initiatives across every vertical.

MongoDB Professional Services exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.  Help us take our business to the next level of scale and excellence in delivery and governance.

This role will can be based remotely in North America to support east-coast hours or in one of our east-coast offices.

Position Expectations

  • Engage directly with customers to ensure swift, successful delivery of a specific set of packaged offerings
  • Own a portfolio of projects and work closely with customers and consultants to ensure accountability of execution
  • Setup resource planning and assignments in coordination with the PS Operations team
  • Maintain and monitor project plans, project schedules, work hours, budgets and expenditures
  • Organize and lead project status meetings and the follow-up to those meetings
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project
  • Assess and handle project risks and issues, seeking to provide solutions where appropriate
  • Ensure robust communication internal to MongoDB, within the project team, and from the team to the customer
  • Expect to travel to customer sites occasionally

Candidate Profile

  • University degree or relevant work experience
  • At ease operating in a small, dynamic, fast growing team, able to be proactive and self-sufficient with an ability to have a can-do attitude and make oneself accountable
  • 2+ years experience with enterprise-scale software solutions, large scale software engineering or consulting services delivery experience preferred
  • Comfortable creating plans and priorities for both project delivery and customer resources
  • Outstanding and effective interpersonal skills; strong verbal and written communication abilities
  • Ability to foresee and assess risk, plan to mitigate risk and manage escalations or critical situations
  • Theoretical knowledge of the Agile framework and related practices
  • Certification in or understanding of standard frameworks such as PMI PMBOK or Prince2 is beneficial
  • Services delivery experience with development or operation teams is a plus

Measures of Success

  • Collaborate directly with customers and other internal teams to lead and deliver high-quality, reference-able engagements
  • Of paramount importance is predictability: predictability of forecasts for resource needs and revenue; predictability of internal & customer stakeholder management; predictability of outcomes; predictability of risk management; predictability of customer expectations and experience
  • Demonstrate business acumen through robust control of the internal and external budget, project margin, resource utilization and billability across your entire project portfolio

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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