Shift timings: 

6 PM to 2 AM (Cabs will be provided)

​​The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

We are looking for

• Individual Contributor as part of the HR Shared Services team in India
• Ensure quality and integrity through checks and validations, identify data quality issues, drive remediation and manage reconciliation processes
• Handle and own audits and reporting
• Monitor data governance SLAs, assuring required KPI levels are within established (or reasonable, if not established yet) thresholds
• Implement automated data input processes and integration initiatives
• Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
• Assist in building and maintaining the Standard Operating Procedures for Case Management
• Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
• Identify opportunities to streamline existing ways of data processing and quality checking

Key Skills & Abilities

• Candidate must have an excellent hands-on data collection and analysis experience using Excel/Google Sheets (G-Suite) (Excel test will be a part of the interview process)
• Experience for 3 to 5 years in HR Operations / Shared Services, Workforce Management or a similar environment
• Excellent communication skills with an eye for detail and process adherence
• Is a self-starter who is intrinsically motivated for their own performance to achieve desired results
• Should be a quick learner with an ability to handle large data volumes during Audits and Reconciliations 
• Is agile and can function in an ambiguous environment, capable of taking charge when the situation needs it
• Working knowledge of ERP/HRMS/CRM tools e.g. SuccessFactors, Workday, Zendesk, ServiceNow etc.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any vital accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

We are remote optional through April 4, 2022 afterwards this role will be in-office in our Gurugram office long-term.

*MongoDB is an equal opportunities employer*