Pilot

Data Operations Associate

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What Pilot is looking for in applicants

Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.

We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.

ON A TYPICAL DAY YOU’LL

  • Maintain the data integrity of our CRM record database
  • Facilitate creation of data from various sources across multiple record types
  • Import new and update existing data records
  • Oversee the quality control of newly imported data
  • Further the alignment of disparate data sets and sources
  • Identify and report on trends and inefficiencies with data quality
  • Work closely with teams across Pilot to address operational data needs

WHAT WE’RE LOOKING FOR

  • 1+ years of data entry/data QC experience
  • Excellent verbal and written communication skills 
  • Proven organizational and time management effectiveness
  • Process-driven, committed to quality output, high attention to detail 
  • High degree of comfort with Excel and/or Google Sheets 
  • CRM experience preferred; Salesforce a plus


PILOT’S PAY & PERKS

  • Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Stock Options
  • Commuter Reimbursement
  • Wellness Reimbursement

At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resumes submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.

VISA SPONSORSHIP NOT AVAILABLE

Want some tips on how to get an interview at Pilot?

What is Pilot looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Data Operations Associate like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Data Operations Associate?
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