About Highspot Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets.  What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd.  We are committed to diversity as both a moral and business imperative. About the Role The Solution Architect, Product Experience will own building, launching, and continually refining programs that effectively translate Customer and Services experiences to our Product organization. The right candidate for this role will be comfortable with ambiguity and will love building sustainable (and ideally, self-sustaining) programs, processes, and relationships that support our mission to delight customers at every turn. As Highspot’s customer base and customer-facing teams continue to expand rapidly, this person will ensure our product development teams never lose sight of the customer experience and the account teams that support it. This role will collaborate closely with our customer-facing teams within Services including Support, Services Engineering, Services Team Members, and Services Enablement as well as with our partners in the Product organization (Product Management, Engineering, QA, and Design) and occasionally Account Management and Product Marketing.