Gong is one of Israel’s most valued private software companies. Our solution uses machine learning and AI to automate big parts of customer-facing roles. Over 3000 innovative companies like Google, Amazon, AT&T, Linkedin, Novartis, Appsflyer, Monday, Walkme, Taboola, trust Gong to power their customer reality. At Gong, we’re building new-generation, machine-learning based software that automates big parts of customer-facing roles by “understanding” their conversations and related work. Our solution guides sales professionals, coaches them on how to become better, performs tasks for them, and directs them to the best actions. As an NLP team lead, you will solve hard business problems using SOTA NLP models, in the realm of text generation, text classification, question answering, information retrieval and more. You will pretrain, fine-tune and deliver to production large language models (LLMs), in multiple languages, and use your knowledge and creativity to answer business problems using real data. You'll also work with the Product team to shape Gong’s product roadmap, and contribute to brainstorming sessions on ML projects.