About Highspot Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets.  What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd.  We are committed to diversity as both a moral and business imperative. About the Role The Services Operations Manager plays a key role in ensuring that the services organization delivers a world-class experience to our customers.  Our close and effective partnership with our customers has been one of the most foundational reasons for our rapid growth.  In this role, you will operate as a key thought and execution leader in the services organization, taking responsibility for the tools, content, and processes that we use to ensure customers are successful. Qualified candidates will have strong customer empathy and experience operating effectively within a fast-paced and high-growth environment with a focus on continuous improvement.