Senior Site Reliability Engineer (Remote)

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What Opentable is looking for in applicants

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 50,000+ restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.


The Serving Platforms team is responsible for building a continuously growing technology infrastructure that provides the global platform by which OpenTable succeeds. We are responsible for building and maintaining the container stack and lifecycle using the latest automation, and configuration management tooling. We're skilled in many different engineering fields and work with a DevOps approach. If the tools don’t exist or meet our needs, we write or script them ourselves - you won't find us doing something more than once. The team has a high impact and works closely with all of the engineering organization at OpenTable. We strive for efficiency, reliability, and velocity while also exploring new technologies that can bring business value and help us achieve company goals.

We provide the following services across the company

  • Building and maintaining the container platform (Kubernetes)
  • Config management infrastructure administration (Puppet, Ansible)
  • CDN & Message Bus (Akamai, Kafka)
  • Cloud service operation (AWS)
  • Supporting Security efforts

About This Role

The Senior Site Reliability Engineer supports OpenTable’s development and production container infrastructure. In this role, you will work with multiple engineering teams across the globe as an SME on Kubernetes and other technologies owned by the Serving Platforms team. As a senior engineer you will lead high impact projects, mentor team members technically, support team priorities, and help foster good communication with stakeholders. You can expect to build greenfield projects, mitigate some amount of legacy infrastructure, and participate in on-call rotation. We're looking for someone outstanding to join our team.


About You

You love working in a small, agile environment. You enjoy building automation and self service tools. You like learning new languages or skills and sharing your findings with others. You’re detail oriented, enjoy writing code, and implementing DevOps principles.

Does this sound like something you'd excel at? If so, keep reading.

Required experience;

  • Minimum 8+ years of strong hands on Linux experience (Ubuntu, CentOS, Etc.)
  • Solid understanding of systems administration concepts
  • Proven experience with scripting languages such as GoLang, Python, Ruby, Perl, or Bash
  • Proven expertise with Kubernetes and docker in a hybrid environment
  • Solid understanding of cloud computing - AWS, GCE, Azure
  • Experience in incident response and root cause analysis service disruptions
  • 4+ years experience with config management tools such as Puppet, Chef, or SaltStack
  • Ability to quickly learn new technologies, frameworks, and architectures as well as facilitate technical conversations with external stakeholders and your team
  • Strong understanding of operating messaging systems such as kafka or rabbitmq in production

Nice to have;

  • Familiarity with CI/CD Pipelines using tools such as Github, Artifactory, CircleCi, Jenkins, TeamCity, Docker registry, etc.
  • Experience working with K/V stores such as zookeeper, redis, or consul in production
  • In depth experience with virtualization technologies such as VMware, ESX, xen, openstack
  • Experience working with monitoring and alerting systems such as Sensu, Graphite, Logstash, and Nagios
  • Applied knowledge of working and communicating with a globally distributed team
  • Experience with Windows Server OSs


Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



Want some tips on how to get an interview at Opentable?

What is Opentable looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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