About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment. 

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we’re solving on our Blog.

About the Role

The Video Operations team at Twitch manages the bare metal underlying one of the largest live video CDN's. You will be part of a team that helps keep the heart and soul of Twitch humming smoothly 24x7. We obsess about delivering high quality, low latency, live video from broadcasters around the world to millions of viewers. You will be presented with unique but engaging challenges associated with our mission and build passion for the technical growth opportunities our scale and real-time nature provides. Your experience will directly help level up Twitch's operational capabilities through a deep technical understanding of Linux-based systems, software development workflows, and your ability to help build tooling and automation to reduce operational toil.

You Will:

• Improve quality of monitoring and reduction of operational overhead
• Periodically embed and work with Software Engineering teams to improve their services' operational bar.
• Participate in technical architecture review around operations
• Develop tooling and automation around operational tasks
• Assess and respond to operational issues
• Participate in a 24/7 on-call rotation

You Have:

• Must be customer-focused
• Requires an ability to perform while working collaboratively with partners to ensure success
• 3 or more years experience in a technical operations role
• Requires an understanding of Linux systems
• Requires an understanding of bare metal servers.
• Requires an understanding of Networks and Networking
• Requires programming/scripting experience

Bonus Points

• Bonus Point 1
• Bonus Point 2
• Bonus Point 3

Perks

• Advanced programming/scripting experience
• Experience with Nagios, or other monitoring systems
• Experience with system provisioning
• Understanding of cloud and software development workflows

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

The base pay range for this position in Colorado, Connecticut and Washington is $152,100 - $185,900 yr and in New York City is $167,310 - $204,490 yr. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Twitch's internal or external careers site. 

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Job ID: TW7085

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