Community & Workplace Experience Manager (US remote)

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What Opentable is looking for in applicants

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

This is an exciting new opportunity to lead our workplace experience team as we evolve our teams and offices into a new way of working. We are allowing our people to work from wherever they want, but we also want to focus on bringing people together and building culture and teams. This position will manage a team of office coordinators who will embark on reimagining our experience programs to ensure we can keep a sense of community and belonging in this new way of working.

In this role, you will:

Employee Experience & Engagement

  • In partnership with the P&C and IC teams, help to build and craft programs that show employees we keep them at the center of all we do.
  • Lead and develop a distributed team of Workplace Experience Coordinators.
  • Work on building an equitable and fun workplace - whether you want to work in the office, at home or somewhere in between.
  • Cultivate an environment (physical and virtual) that facilitates a sound sense of culture, connection, and efficiency.
  • Support team leads, office leads, and P&C in their efforts to welcome new hires, encourage collaboration, team build, etc
  • Build and support social committees and Office Leads with larger social events (in person, virtual, or hybrid.)
  • Support engagement building initiatives that emerge from the data by bringing forward recommendations and solutions and collaborating with appropriate partners and stakeholders.
  • Build and maintains key communication channels related to employee experience and affinity groups including slack channels, email distribution lists
  • Build positive relationships with Office Leads to ensure global alignment

Physical office spaces

  • Get creative - always thinking of new ways to use our office footprint.
  • In partnership with our Real Estate team, make our office spaces more effective and compatible for WFaA.
  • Ensure the physical office spaces are well maintained and relationships with vendors and suppliers are maintained.
  • Ensure the overall management of the snack and office supply budget globally.
  • Spearhead CSR initiatives globally for the office space - including partnering with the green committee.
  • Ensure office safety teams are up to date globally - first aid, fire marshal etc. and file all relevant paperwork.

Please apply if:

  • Strong leadership skills
  • Proven experience building rapport with peers and senior partners and collaborating with cross-functional teams across multiple locations
  • Background in office management / support
  • Excellent interpersonal skills
  • Creative and able to think creatively
  • Experience working in a fast-paced environment
  • Excellent multi-tasking ability
  • Possess a sound sense of ownership and accountability

A few of the benefits you get at OpenTable—

  • Work from (almost) anywhere; wherever you do your best work
  • Focus on mental health and well-being
  • Company paid therapy sessions through SpringHealth
  • Company paid subscription to HeadSpace
  • Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
  • Generous paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Health, dental & vision plans
  • 401k with company match
  • Focus on your career growth
  • Enriched learning and development opportunities
  • Leadership development
  • Access to thousands of on-demand e-learnings

Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email You must include the name of the position in your request.

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


“Remote work allowed”


Want some tips on how to get an interview at Opentable?

What is Opentable looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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How to land an interview at Community & Workplace Experience Manager (US remote)?
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