Sales Operations Manager - India

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What Messagebird is looking for in applicants

Transform the communications world! 

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

  • What’s my job title? Sales Operations Manager - India
  • Where in the world? You can work remotely from anywhere in India
  • Working hours? For this role, you will operate within the India Standard Time (IST)
  • What language(s) will I speak? Fluency in English 

The role

We are looking for a Sales Ops thinker and builder. 

As an essential part of our go-to-market team, Sales Operations works with Sales and cross-functional leaders to enable MessageBird’s growth and business success. We design scalable organisational structures, drive process improvements, develop data-driven insights and decision making, and operationalize solutions. 

The ideal candidate is someone who is passionate about driving change in a Sales Organisation. That means experience deploying a CRM at a fast growing company, launching and optimising Sales Processes, and deriving actionable insights for Go-To-Market leaders. This position reports to the VP of Global Sales Operations.

What you’ll do

  • Deliver, maintain, and evolve a best-in-class sales process (Forecasting, Pipeline Management, Territory Planning, Incentives & Compensation, Productivity, Deal Reviews, Business reviews).
  • Identify and implement automation in Salesforce, optimise workflows, and drive efficient outcomes for Senior Leaders.
  • Lead the CRM migration of acquired companies into our main CRM.
  • Be responsible for the maintenance and iteration of our Sales Incentive Plan.
  • Get your hands dirty enhancing and troubleshooting our tools and data
  • Make data-driven decisions: translate data sets into actionable insights, recommendations, dashboards, and reports.
  • Work cross functionally with marketing, finance, product, and data analytics teams to solve complex business problems and aid in strategic planning.

What you’ll bring

  • 7+ years of experience in sales operations. Experience at a fast-paced technology company is preferred.
  • Operational experience increasing Forecast accuracy, optimising the sales process, generating sales productivity, leading deal reviews. 
  • In-depth understanding of Salesforce 
  • Experience analysing data (advanced Excel & SQL skills) and using reporting tools (knowledge of Tableau or equivalent) to communicate business insights
  • Excellent communication and interpersonal skills; proven ability to successfully work and partner across multiple functions in an organisation.
  • Ability to document business processes, use cases, and business requirements; and then implement corresponding solutions in the systems.
  • Nice to have: Lean six-sigma or similar certifications, Bachelor’s Degree in an analytical field (e.g. CS, Business, Engineering, Mathematics, or Statistics).


What You’ll Gain

  • Work from anywhere 
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)


Life at MessageBird:

We call ourselves Birds!

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. 

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 750 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry. Our potential for growth is limitless. 

We understand that “life happens” and give you the freedom to choose the best environment for you to “get sh*t done”. Our Birds choose where they work from in the region or country we’re hiring in, so long as it’s within the job’s complementary timezone as indicated in the Job descriptions — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

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What is Messagebird looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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How to land an interview at Sales Operations Manager - India?
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