Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. Over 5000 businesses are spending an average of 3.3% less and closing their books 8 times faster, thanks to Ramp’s finance automation platform that enables billions of dollars of purchases each year.
Founded in 2019, Ramp has seen nearly 10x year-over-year growth which has led to a valuation of $8.1 billion in just over 3 years. Its investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The team is made up of talented leaders from some of the leading financial services and fintech companies—Capital One, Stripe, Affirm, Goldman Sachs, American Express, Visa—as well as high-growth technology companies like Facebook, Spotify, Zendesk, Uber, Dropbox, and Instacart. Recently named Fast Company’s most innovative finance company, Ramp is NYC’s fastest-growing startup and America’s fastest-growing corporate card.
About the Role
Join the fastest-shipping product organization in fintech and establish our User Research practice. As the founding member of our research practice, you’ll be creating the processes that deepen our understanding of and empathy for the people we design and build for. You’ll own the UXR process, cadence, and rituals. You’ll help build a User Research team that partners closely with Product and Design leadership to define company strategy and define key initiatives across our suite of corporate spend management products.
You will play a fundamental part in shaping the team, processes, tools, and culture that enable us to learn as much as possible from our users, both current and potential. As an integral part of the Product Design team, reporting directly to the Head of Design, you will work with Product Designers, Product Managers, Engineers, and other stakeholders to infuse our processes with empathy for our customers, and to drive novel product insights that help us completely re-imagine spend management and savings.
You are a critical thinker, a proactive problem solver, a strong communicator, and a perfectionist. The ideal candidate is constantly finding ways to improve the output of the team by taking a fluid and iterative approach to conducting and distributing research.
What You'll Do
What You'll Need
Nice to Haves
Ramp Benefits (for U.S. based employees)
UX Research Manager
San Francisco, CA
Pre-Sales Solutions Architect
London, England, United Kingdom
Lead Experience Researcher, DLS
San Francisco, CA
Posted: Invalid Date
Product Specialist, Launch Operations
San Francisco, California or New York, New York
Posted: Jun 14, 2022
Senior UI/UX Designer
Remote, United States