Opentable

Site Reliability Engineer

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What Opentable is looking for in applicants

The Core Infrastructure team at OpenTable is responsible for the virtualization infrastructure of the production systems, as well as the install of all guest operating systems and supporting services such as dns, time, identity, storage, and more. We manage globally distributed datacenters with multiple petabytes of storage in each. The team’s primary customers are internal engineering teams and other technical operations teams, who interface the systems through tools and api’s created by Core Infrastructure. 

The SRE role will have a core understanding of the basic platform and how all of the pieces fit together, but be ready to learn, adapt, and integrate new technologies as needed in order to solve a wide variety of engineering problems. This team member will be very familiar with devops coding practices to automate and control all of the components of the system in a scalable, flexible, and reliable manner. This person should be well versed in writing and deploying code utilizing common CI/CD practices and infrastructure as code concepts as well as strong commitment to configuration management enforced via code. They will be team oriented, building solutions others can understand and build on, as well as fulfilling the requirements set forth by external engineering teams. 

What you would do:

  • Be responsible for the planning, scoping, design, and implementation of infrastructure improvements.

  • Serve as a technical and subject matter expert on hybrid cloud design, implementation and ongoing operations.

  • Design scalable storage solutions for persistent storage supporting a kubernetes cluster running thousands of containers, in addition to other tiered storage systems supporting databases to backups and everything in between. 

  • Manage a blend of Windows and Linux-based corporate systems and applications through configuration management processes and tools

  • Help design and implement infrastructure that improves the security, scalability and reliability of our compute and storage infrastructure

  • Perform on-site and cloud infrastructure service implementations, performance analysis, optimization, logging/monitoring, and problem resolution

  • Collaborate with engineering and product leadership to define priorities and set delivery goals.

  • Develop single-sign-on strategies and solutions for corporate applications utilizing Okta and oauth/saml

  • On-Call emergency response is required, but you will be expected to code around common problems, to reduce the number of required call outs. 

How you would do it:

  • Minimum 5 years experience in a DevOps role or related

  • Minimum 2-3 years coding experience with scripting languages such as Powershell, Go, Python, Bash

  • API programming experience required

  • Strong knowledge of virtualization technologies – VMware ESX, Hyper-V, AWS, storage devices

  • SSO experience required, Okta preferred, OIDC/oauth2/SAML

  • Active Directory implementation and maintenance

  • Extensive hands-on Windows and Linux Server experience (CentOS or Ubuntu)

  • Experience using Puppet, Chef, or Ansible

  • Previous network experience or network certification a plus

  • Strong knowledge of monitoring and logging systems such as Nagios, Sensu, Kibana, and Logstash

  • AWS certifications a plus

  • Good verbal communication and written documentation skills

About OpenTable:

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue.

Since its inception in 1998, OpenTable has seated more than 2 billion diners in over 80 countries. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, the UK and many more locations.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of meta-search brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights. Together, we’re able to help people experience the world through dining and travel.

 

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What is Opentable looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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