What Gong is looking for in applicants
Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform™ empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#28), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.
As Vice President of Enterprise Customer Success, you will be responsible for driving deep, transformational value and creating raving fans in our Enterprise and Strategic Accounts segments. As an expert in building and maturing upmarket Customer Success organizations, you will recruit and develop senior CS leaders and Customer Success Managers, work collaboratively across all functions of the company, and mature our value delivery capabilities to consistently create raving fans of Gong. You will report directly to the Chief Customer Officer and be a key member of their leadership team.