Office Manager (Miami Office)

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What Ramp is looking for in applicants

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. Over 5000 businesses are spending an average of 3.3% less and closing their books 8 times faster, thanks to Ramp’s finance automation platform that enables billions of dollars of purchases each year.

Founded in 2019, Ramp has seen nearly 10x year-over-year growth which has led to a valuation of $8.1 billion in just over 3 years. Its investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The team is made up of talented leaders from some of the leading financial services and fintech companies—Capital One, Stripe, Affirm, Goldman Sachs, American Express, Visa—as well as high-growth technology companies like Facebook, Spotify, Zendesk, Uber, Dropbox, and Instacart. Recently named Fast Company’s most innovative finance company, Ramp is NYC’s fastest-growing startup and America’s fastest-growing corporate card.

About the Role

Ramp is in an exciting phase of growth and we are expanding and growing our office spaces across multiple locations. You’ll work directly with our Leadership Team to help prepare for our new office build out and move-in. This is a key role where you will be uniquely positioned to impact Ramp’s new office experience as we continue to scale the company. 

You’ll ensure that all facilities relating to the office are managed, including but not limited to, office management, reception, handling mail/packages, and assisting with team events/offsites, (which we love!) to keep our diverse team engaged. The position is based full time onsite at our Miami Wynwood office. All employees onsite are required to have proof of vaccination.

What You’ll Do

  • Greet guests and ensure all visitors are accommodated
    • Primarily sit at front desk and ensure visitors are greeted/follow covid check in protocol
  • Manage the day-to-day operations of our Miami office including facilities, mail, IT equipment, maintenance, vendors, and inventory
    • Check mailroom for packages everyday, securely store mail/scan mail for remote employees where applicable
  • Maintain, identify, and communicate office policies and procedures, and ensure they are implemented appropriately e.g. Update and maintain compliance with office health and safety protocols relating to both city and state COVID guidelines
  • Assist accounting and finance team by managing the office budget and making sure all invoices relating to Ramp finances are handled in a timely manner
    • Provide leadership a monthly expense report, impact per event, maximizing and quantifying engagement per dollar
  • Positively Influence company culture and employee morale by organizing engagement activities including team events, company parties, employee celebrations, happy hours, team offsites etc. both virtually and in-person
  • Assist the Executive Assistant team with special projects and coordinating lunch orders/logistics for onsite VIP events and meetings
  • Makes sure that all conference, meeting, and team rooms are kept clean, have operating technology (zoom rooms, cables, etc.), adequate seating, and are fully functional at all times

What You Need

  • Minimum of 2 years of experience in facilities maintenance (or equivalent related functions)
  • Strong communication skills, EQ self-awareness, and ability to adapt in a fast paced environment
  • Ability to multitask, meet deadlines, and can demonstrate an ability to prioritize the workload
  • Must be well organized, detail-oriented self-starter, high attention to detail, ownership mentality, 
  • Previous experience managing budgets
  • Proficient in Gsuite, Slack and Zoom
  • Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management

Nice to Haves

  • Experience working with property management
  • Managing contract and price negotiations with office vendors and service providers
  • Experience in a similar role supporting an executive team of a quickly growing company.
  • Experience managing satellite offices and supporting remote employees
  • Conversational Spanish skills

Ramp Benefits (for U.S. based employees)

  • 100% medical, dental & vision insurance coverage for you
    • Partially covered for your dependents
    • OneMedical annual membership
  • 401k (including employer match)
  • Unlimited PTO
  • Annual education reimbursement
  • WFH stipend to support your home office needs
  • Monthly wellness stipend; Headspace annual membership
  • Parental Leave
  • Relocation support


Want some tips on how to get an interview at Ramp?

What is Ramp looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Office Manager (Miami Office) like?
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How to land an interview at Office Manager (Miami Office)?
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