Build the solution that transforms the real estate industry!
Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Yearning for a startup culture within a profitable nationwide company? Join Doma and send an entirely new type of real estate model into the world.
Doma and its family of brands - States Title, North American Title Company (NATC) and North American Title Insurance Company (NATIC) - offer solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly more simple and efficient, reducing cost and increasing customer satisfaction.
- Customer Obsessed – We always put our customers first.
- Solution Driven – We solve problems that other people are afraid to.
- People leaders – We grow all of our people into leaders.
- One Team – We believe inclusion and teamwork produce the best results.
- Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners.
About the Role
Under supervision of the Area Manager, provides administrative support of a routine and non-routine nature. Performs a wide variety of support and administration activities in employment, compensation, benefits, employee relations, safety and security, training, reception and related areas. Assists in maintaining a cost effective and profitable operation, enforcing performance/operating goals and objectives and monitoring the overall performance of associates.
- Experience as an Escrow Officer/Closer and being able to conduct residential closings, processing, examine/clear title, and prepare post-closing responsibilities.
- Maintaining confidentiality
- Responsible for supervising reception, administrative and secretarial support staff
- Greets and assists high level personnel and visitors
- Arranges meeting rooms and refreshments
- Provide software application support
- Function as Escrow Officer
- Responsible for personnel and payroll policy administration, enforcement, and compliance
- Monitors exempt and non-exempt associate attendance
- Acts as liaison between associates and Corporate Human Resources
- Responsible for generating or updating personnel information to Corporate Human Resources for all associates
- Participates in investigations, personnel meetings, counseling meetings, performance evaluation meetings, as necessary
- Supervision of messenger, including dispatching messenger daily on short and/or long distance runs
- Responsible for Office Services, including maintaining office equipment; purchasing office supplies. Provides insurance and leasing information.
- Responsible for Accounts Payable approvals
- Monthly Aged Trial Balance: Supervises, review, disposition and follow up
- Accounts Receivable Aging Report: Supervises, review, clearing of credit balances, write-off of small balances, calls on delinquent accounts, follow-up letters and monthly statements
- Negotiates for Service Contracts and equipment
- Training: assists corporate accounting staff with training of county personnel
- Responsible for customer service complaints from Realtors, lenders, home owners, etc
- Serve as liaison between branch and homebuilder
- Three years title industry experience
- One year general Human Resources experience
- Demonstrated supervisory skills
- Professional communication skills
- Computer proficiency, general administrative skills and clerical skills
- One year responsible Escrow Closer experience (or two years general escrow experience)
- Capable of processing standard sale, subdivision and loan only escrows without assistance
- Ability to attract and maintain acceptable base of customers
- Ability to prioritize, handling multiple tasks and meeting deadlines
- Ability to resolve escrow problems
- Computer, organizational and math skills
- Notary Public Commission
- Drivers license
Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title and Insurance processes!
What Doma brings to the Table:
- Paid time off, including major national holidays for full time employees
- Medical, Dental and life insurance for full time employees
- Trusting and motivating management as a result of a unique company culture
- Continuous training and growth opportunities
- A company partnered with Giants of the industry to support your success
We want the work you do here to be the best work of your life.
We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission.
We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent.
- Our passionate, capable team will always be our #1 benefit
- We are proud of the team we have built so far, and we are excited about the team we have yet to add
- Learn something new every day
- Get more done than you would anywhere else
- Competitive salaries
- Top-of-the-line computer equipment
- Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Family’s needs
- Paid Time Off
- Health & Dependent Care Flexible Spending Accounts (FSA)
- Short Term & Long Term Disability
- Commuter Flexible Spending Account (i.e. Transit or Parking)
- Supplemental Life and AD&D Insurance
- Auto & Home Insurance Group Life Insurance
- Pet Insurance
We believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.