Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.
In December 2020, Airbnb launched Airbnb.org, a new non-profit organization and distinct brand system that builds on a long history of connecting people in times of crisis to safe, comfortable places to stay. This work began at Airbnb in 2012, when a Host named Shell reached out wanting to offer her home for free to those impacted by Hurricane Sandy in New York City. Since then, Airbnb—and now Airbnb.org—has partnered with Hosts, nonprofit organizations, emergency management agencies and governments to provide stays to people around the world in times of crisis. Today, building upon 8 years of learnings and experience providing temporary housing to 75,000 refugees, asylum seekers and people displaced by disaster or other crises across 104 countries, Airbnb.org is announcing a series of commitments to diversity, equity and inclusion.
At Airbnb.org we seek to create connection and belonging as individuals confront crises. In order to do that, we must acknowledge and work against inherent power structures and historical oppressions that have created and perpetuated systemic barriers faced by those we intend to serve.
Airbnb.org is looking for a strategic and enterprising Staff Experience Designer to join our design team. This position will report to the Design Manager who oversees the design team, which is inclusive of experience design, content writing, UX research and creative functions. You’ll work closely with our Product Lead and Engineering Manager as well as partners in data science, UX research, content writing, programs and other disciplines to define the strategy of and experience design for our product.
This Senior Staff Experience Design role will be focused on evolving our product, both near-term and long-term, as you help the team navigate towards new product areas, launches, strategic initiatives and partnerships. You will help raise our bar of product excellence as we prioritize building beautiful, usable, forward-looking products that empower people and are grounded in inclusive, trauma-informed design principles that center usability and accessibility.
Our ideal candidate has a portfolio of varied work with demonstrated success building engaging digital experiences. Multidisciplinary work experiences, portfolio and strong storytelling preferred.