Technical Community Builder

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What Temporal is looking for in applicants
We are expanding our team! You can be anywhere in the United States for all of our positions, and other various locations outside the U.S. for other roles to join us. At Temporal, we are on a mission to remove the complexity in developing reliable software for the cloud. If you want to solve hard distributed system problems, have a passion for open source software and building a strong developer community, then come join us in our mission. Temporal enables developers to focus on writing important business logic, and not on managing state or worrying about the underlying infrastructure. The Temporal platform is being trusted by top-tier companies as a core technology in their mission critical systems. Our active open source community of developers, who are also our users, provide us with real-time feedback and contributions. We're backed by top VC firms, have closed Series B and have a team of professionals from start-ups and larger companies like Microsoft, Google, Amazon, Meta, Uber, Apple, Cisco and more. Temporal is a product by developers, for developers. Our success so far is largely due to our already thriving and diverse community. We believe that investing in, nurturing and growing with our community will only become more important as our product and business mature. Community is not an afterthought at Temporal, we would literally not exist if the developer community had not shown such strong support. The Technical Community Builder will be Temporal’s connector-in-chief, shepherd, and representative of the voice of our users. What you'll do *Build relationships with Temporal users around the world and connect them with each other *Oversee the day-to-day of the Temporal community: moderating and contributing to discussions; addressing community escalations; and iterating on workflows and processes *Drive growth in community membership and activity by identifying trends, opportunities, and gaps through measurement, monitoring, and comprehensive reporting on community metrics and KPI’s *Establish the Temporal Superuser program to recognize and empower our most engaged users *Initiate, run, and expand our digital community events (including our Monthly Meetup) around the globe *Grow our Temporal user job listings with interviews and newsletters *Work with the team to automate key processes and workflows around community management to do what matters most - enabling our users *Evangelize our approach to community and advocacy with others through blog posts, videos and more What you bring to us *You align with our values of Reliability, Developer Experience and First Principles Thinking *You have a passion for connecting and enabling technical people *You care about creating a diverse and inclusive professional space for beginners and experts alike *You are a strong communicator and enjoy connecting with people through the medium that makes them the most comfortable *You have managed a technical community *You are positive, passionate, and inspire trust Bonuses *You have started a technical community from scratch *You have experience planning and running live events (digital and/or physical) *You have experience with social media and influencer relations *You write amazingly detailed documentation #LI-KB1

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What is Temporal looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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