Senior Director, People Experience (US remote)

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What Opentable is looking for in applicants

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

 benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.

As Head of People Experience you are a strategic member of the P&C Leadership team. You will take full ownership and accountability for the People Experiences team which is dedicated to ensuring that the experience of our team aligns to our culture and provides our people with the tools they need to grow and feel like they belong here.

This highly regarded team includes the following centers of excellence: L&D, D&I, P&C Programs and the community and workplace experience teams.

KAYAK & OpenTable are committed to building a versatile and inspired team and this role requires a clear understanding of the vision and trajectory of the business, to ensure that people remain at the center of this. It also requires an ability to appreciate employee needs and develop solutions that help enable employees to be inspired, grow and thrive.

In this role, you will:

  • Leads a distributed team of subject matter experts focused on L&D, D&I, P&C Programs and community and workplace experience.
  • Advocates and supports the centers of excellence to ensure their visibility and collaboration with other functions within P&C and the business as a whole.
  • Aligns the team internally and across P&C to ensure that People experience is at the heart of all we do.
  • Supports the creation and build out of our new community & workplace experience activities - focused on building a function that supports our new dispersed way of working.
  • Supports local communities with events that celebrate our culture, are inclusive and build connections.
  • Partners with internal teams in P&C globally to understand their regional and team needs and implement strategies that meet and exceed the company objectives of OpenTable & Kayak.
  • Leverage design thinking to create effective people programs with a focus on inclusion and equity.
  • Develop people oriented programs to positively impact management development.
  • Provide expertise in development and execution, planning, and facilitation of employee growth and retention efforts.
  • Supports functional leads within the centers of excellence to ensure that they manage budgeting and resources optimally and can show return on investment.

Please apply if:

  • An experienced and credible HR professional with a solid background in some of the centers of excellence (L&D, D&I, Programs, Workplace Experience)
  • Inspirational and trusted leader with a proven track record in growing and developing teams.
  • Ability to build solid relationships with Executives, People & Culture team, cross-functional internal partners and external providers/vendors.
  • Experience working within a fast paced environment with a high degree of adaptability and flexibility to change
  • Ability to work independently and be proactive in a high performance environment.
  • Possess a sound sense of ownership and accountability.
  • You bring outstanding communication skills and serve as an ambassador for the People & Culture team.
  • Excellent planning and organizational skills
  • Responsiveness and a focus on quality

A few of the benefits you get at OpenTable—

  • Work from (almost) anywhere; wherever you do your best work
  • Focus on mental health and well-being
  • Company paid therapy sessions through SpringHealth
  • Company paid subscription to HeadSpace
  • Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
  • Generous paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Health, dental & vision plans
  • 401k with company match
  • Focus on your career growth
  • Enriched learning and development opportunities
  • Leadership development
  • Access to thousands of on-demand e-learnings

Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email You must include the name of the position in your request.

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


“Remote work allowed”


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What is Opentable looking for?
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