Invoca

Senior Account Based Marketing Manager

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What Invoca is looking for in applicants

About Invoca:

Invoca is the industry innovator in AI and machine learning-powered Conversation Intelligence technology. Forrester Research identified Invoca as a Leader in The Forrester Wave™: Conversation Intelligence: Sales And Marketing, Q4 2021 report, stating that "Invoca is one of the few established conversation intelligence vendors that can legitimately claim AI capabilities."

With over 300 employees, more than 2,000 customers, and nearing $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company, having raised over $100 million from Accel, Upfront Ventures, Salesforce Ventures, Morgan Stanley, and H.I.G. Growth Partners.

At Invoca, we live by our four core values:

  • Figure it Out: we take ownership of our work and are given the freedom to blaze our own trails.
  • Help Each Other Thrive: we foster an inclusive and humble culture that allows us to build value for both our customers and our people.
  • Continuous Improvement: we challenge the status quo every day to develop creative solutions that make our products better and our customers more successful
  • Light the Customer's Way: we don't just sell a product or turn on a service; we are partners and trusted advisors who support and invest in our customers and their success.

If these values resonate with you, we encourage you to come join us - we are building something special.

About the Role:

We seek an experienced Senior ABM marketing manager to build an ABM program focused on driving pipeline and revenue for our sales team. You have a passion for ABM, love working side-by-side with sales, and are excited to develop unique campaigns that no one else has thought of yet. You have go-to-market solid planning experience, channel marketing background and bring ABM plays ready to execute.

 

In this role, you’ll focus on customer programs, supporting strategic accounts with 1:1 style ABM and other customers with 1:Few style ABM programs. You’ll work cross-functionally with the strategic sales team, the account management team, product marketing, content marketing, and demand generation team to meet pipeline/revenue targets. You will develop a multi-channel strategy including direct mail, appointment-setting campaigns, gifting programs, display, email, and field-focused events (virtual & in-person). You will analyze results and identify opportunities to improve performance. If you love to collaborate, are resourceful, and can deliver results, then this is the role for you. 

You Will:

  • Partner with the strategic and account management sales teams to understand business requirements and drive quarterly plans
  • Understand the Invoca value proposition, messaging, and target personas. 
  • Develop campaigns that address business needs across the customer journey - from renewal to upsell to cross sell.  
  • Create, activate, and drive outbound campaigns and ABM plays in Demandbase 
  • Deploy ABM-style digital campaigns, custom landing pages, field-focused events, and direct marketing campaigns to achieve goals. Manage these channels from initial planning through final execution and reporting.
  • Utilize ABM technologies like Demandbase, Pathfactory, and Sendoso to support account-based campaigns.
  • Align with the inbound and events teams to include ABM target accounts in the inbound and event programs.
  • Analyze Demandbase and Salesforce data to find new opportunities and areas for improvement.
  • Optimize tactics that generate and accelerate pipeline.
  • Manage quarterly budget, accurately estimate costs and manage budget tracking
  • Accurately measure pipeline, campaign effectiveness, and ROI

You Have:

  • 5+ years in ABM experience 
  • ABM certification is a strong plus 
  • Strong understanding of Enterprise B2B marketing, 1:1 and 1:Few account-based marketing, and demand generation
  • Ability to work closely with a distributed sales team and collaborate closely across geographically dispersed marketing teams 
  • Ability to coordinate, manage, and execute multiple marketing campaigns concurrently
  • Ability to execute quickly with the ability to pivot projects as needs change
  • Hands-on experience with Demandbase and Salesforce 
  • Experience with Sendoso, Pathfactory, and Marketo is a plus.

Salary, Benefits & Perks:

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our offerings:

  • Paid Time Off - Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy, starting at 20 days off, for all full-time employees. We also offer 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more.
  • Healthcare - Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
  • Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
  • Stock options - All employees are invited to ownership in Invoca through stock options.
  • Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkLifeMatters program.
  • Paid Family Leave - Invoca offers up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members
  • Paid Medical Leave - Invoca offers up to twelve weeks 100% paid leave for childbirth and medical need
  • Sabbatical - We thank our long-term team members with an additional week of PTO along with a bonus after 7 years of service.
  • Wellness Subsidy - In further support of your well-being, Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
  • Position Base Range -$110,500.00-$148,500.00/year, plus bonus potential.

Please note, per Invoca's Covid-19 policy, depending on your vaccine status, you may be required to work only from home / remotely. At this time, some travel and in-person meetings may require proof of vaccination. This policy is regularly reviewed and subject to change at any time.

DEI Statement:

"Our company is committed to creating a culture that is not only grounded in continuous learning, teamwork, and customer success, but is fair, equitable, and welcoming for everyone." - Gregg Johnson, CEO

And to us, diversity, equity and inclusion means more than treating current employees well and making them feel welcome. It also means hiring people who bring different insights because of their unique demographics, ways of thinking, and prior experiences.

We intend to continue hiring great people and protecting our culture so everyone can be themselves and speak their minds. That way Invoca will always be a place filled with laughter, positivity, thoughtfulness and respect.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Want some tips on how to get an interview at Invoca?

What is Invoca looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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