As a Partner Relations Associate at Vanta, you will elevate our approach to our auditor partnership process, assisting with the interrelationship between Vanta customers and our partner auditors.
The process of pairing auditors and customers during onboarding is integral to the Vanta customer experience. Alongside this, our audit and consulting partners are critical to Vanta’s business as we continue to scale our product and customer base. As our first Partner Relations Associate, you will be the “match-making” expert, assisting in all queries around pairing customers with the best-fit Vanta network auditors. As the liaison between customers and auditors, you will also be responsible for assisting customers in understanding auditor requests, while also reporting on auditor processes internally. You will work closely with the Partner Relations Managers to collect and manage all information around our audit partners, as well as create any new enablement resources necessary to ensure an efficient introductions and audit experience. In this role, you will be an advisor for the Customer Success and Sales teams, enabling the best fit auditor introductions, as well as managing any customer push back. We’re looking for a process-driven and organized individual, who is empathetic and a good communicator.
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