Solutions Engineer

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What Ramp is looking for in applicants

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. Over 5000 businesses are spending an average of 3.3% less and closing their books 8 times faster, thanks to Ramp’s finance automation platform that enables billions of dollars of purchases each year.

Founded in 2019, Ramp has seen nearly 10x year-over-year growth which has led to a valuation of $8.1 billion in just over 3 years. Its investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The team is made up of talented leaders from some of the leading financial services and fintech companies—Capital One, Stripe, Affirm, Goldman Sachs, American Express, Visa—as well as high-growth technology companies like Facebook, Spotify, Zendesk, Uber, Dropbox, and Instacart. Recently named Fast Company’s most innovative finance company, Ramp is NYC’s fastest-growing startup and America’s fastest-growing corporate card.

About the Role

Our Solutions Engineer role OKRS on the frontlines to build products for, and with, Ramp’s largest, and most strategic customers. This person is critical to Ramp’s growth. You’ll be implementing new features to help acquire new business, and building solutions for existing customers so that Ramp continues to scale with their needs.

As one of the first Technical Sales Specialists at Ramp, you will act as the technical subject matter expert and design solutions that address the customer’s needs through Ramp and partner integrations. You will help define the customer’s go-live success criteria and work in collaboration with the Product team to design scalable solutions that result in more value to customers.

What You’ll Do

  • Partner with the Strategic Enterprise Pod comprised of sellers dedicated to hunting new logos and farming for more spend
  • Work closely with the sales team, effectively communicating Ramp’s product benefits and features to customers by delivering tailored product demonstrations and sales presentations. 
  • Via customer discovery, you will assess requirements and determine Ramp fit through use-cases, cost-benefit/ROI analysis, and technical competencies. 
  • Support the sales cycle through educating customers on detailed product functionality and best practices.
  • Work with the customer to problem-solve technical hurdles during the sales process and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
  • Work directly with onboarding specialists to support more complex technical implementations of Ramp
  • You will have the opportunity to help build and refine the Engineering team’s process with Enterprise clients and define the customer strategy that fuels our growth!
  • Propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
  • Partner closely with the product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed.

What You Need

  • Ability to turn business and product ideas into engineering solutions
  • 3+ years in solutions consulting or implementing business SaaS solutions 

and using APIs

  • Ability to operate as a team member or individual contributor with minimal supervision
  • Exceptional with organizational, project management, and time management skills
  • Ability to anticipate customers’ needs and position product solutions accordingly
  • High adaptability and understanding of change within the evolution of a startup
  • Excellent verbal and written communication skills as well as interpersonal skills
  • Bachelor's degree in computer science, business, finance or accounting

Nice to Haves

  • Accounting background with certifications a + (e.g. CPA, CMA, CFA, CISA, etc)
  • Large accounting firm experience a + (e.g. Deloitte, PwC, E&Y, KPMG)
  • Experience in the setup, configuration and customization of business accounting software and related workflows in the following platforms: NetSuite, Microsoft Dynamics, Quickbooks Online, Xero, Sage Intacct
  • Familiarity with or desire to learn our tech stack which includes, but not limited to: Flask (Python), Elixir, AWS, RabbitMQ, PostgreSQL
  • Experience with financial services sales
  • Experience at a high-growth startup

Ramp Benefits (for U.S. based employees)

  • 100% medical, dental & vision insurance coverage for you
    • Partially covered for your dependents
    • OneMedical annual membership
  • 401k (including employer match)
  • Unlimited PTO
  • Annual education reimbursement
  • WFH stipend to support your home office needs
  • Monthly wellness stipend; Headspace annual membership
  • Parental Leave
  • Relocation support

Want some tips on how to get an interview at Ramp?

What is Ramp looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Solutions Engineer like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Solutions Engineer?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!