Director of IT

Save to Kiter
What Betterup is looking for in applicants

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

BetterUp is looking for a “Director of Information Technology”  that will lead and build our IT department as we scale our business. In this role, you will establish a brand for IT that centers around enabling our business to make the most effective use of technology in ways that align with our people, our values, and our guiding principles. You will lead and build a team of thoughtful and driven technology experts to enable BetterUp to accelerate as we continue to grow. You will drive a strategy of innovation, partnering with other leaders across our business to create solutions that will provide a significant advantage to BetterUp.

What you’ll do:

  • Set the brand, vision, and standards for providing great service to the people of BetterUp
  • Build a world-class Corporate IT organization by recruiting, developing, and retaining the best talent
  • Create infrastructure standards that create a simple and effective user experience across our business systems and offices worldwide
  • Build the strategy to improve our laptop fleet, providing the best possible balance of security and usability across the globe
  • Be the trusted partner and technology advocate across the teams in our business.
  • Partner with key business stakeholders to develop the business systems strategy for our growing organization.
  • Ensure that our near-term solutions are aligned with best practices that will deliver architecture that can scale our business.

If you have some or all of the following, please apply:

  • Minimum eight years of progressively responsible information technology management experience, including supervisory experience (across multiple continents) and ‘from-scratch’ team-building experience; furthermore, should have evidence of inspiring, motivating, and creating a rewarding environment in a supervisory role.
  • Must be metrics-driven and have a keen sense for interpreting key performance indicators.
  • Must possess evidence of building strong partnerships and relationships across a growing and mature organization as well as with external partners and stakeholders. 
  • Able to communicate core messages in a concise manner that resonates with a varied and often highly technical audience. 
  • Adaptable to multiple demands, shifting priorities, ambiguity and rapid change
  • Highly aware of how their actions and solutions will impact other parts of the business; furthermore will drive to self-develop and must have a strong desire to excel.
  • Up-to-date understanding of market trends and a keen interest in following emerging technologies.
  • Excellent written/verbal communication skills, including the ability to present complicated technology concepts simply and clearly.
  • Openly embraces and encourages change and growth in people, processes, and technology.
  • Working knowledge of industry-standard compliance and regulatory frameworks (e.g., SOC2, ISO27k, SOX) 
  • Strong experience managing a portfolio of IT projects

Technical Experience:

  • B.S. in Information Systems Management or equivalent experience.  A Master’s degree is preferred.
  • Strong, broad, and deep knowledge of infrastructure management (Networking, Systems, VM’s, Storage, Cloud services/SaaS, etc.) and application delivery (ERP, CRM/SFA, BI, collaboration and messaging tools,  etc.); as well as a deep understanding of what it takes to support a global infrastructure and cloud-based business applications environment.


At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental and vision insurance
  • Flexible paid time off
  • Per year: 
    • All federal/statutory holidays observed
    • 4 BetterUp Inner Work days (
    • 5 Volunteer Days to give back
    • Learning and Development stipend
    • Company wide Summer & Winter breaks 
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Want some tips on how to get an interview at Betterup?

What is Betterup looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Director of IT like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Director of IT?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!