Betterup

Account Manager - East

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What Betterup is looking for in applicants

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

The Enterprise Account Manager contributes to the mission of BetterUp by driving value for our customers through strategic partnership and alignment with Fortune 1000 customers. This person will manage a book of business and drive renewal and expansion for a set of named enterprise accounts. The Enterprise Account Manager will set the account strategy for our customers and challenge senior leaders to gain new insights and understanding about organizational transformation. They will deeply understand our customer’s business and articulate BetterUp’s value and impact based on the customer’s specific needs and objectives. They will use their expertise in consultative relationship building to coach and guide senior leaders to drive positive change within their organizations through usage of the BetterUp platform. Success in this role includes building meaningful relationships with senior executives, providing valuable expertise in topics of talent development and strategy, setting a clear vision and plan for mutual success, and achieving growth targets that are created specifically for each book of business. 

What you’ll do:

  • Develop account strategy in close conversation with customer executives and BetterUp leadership.
  • Own expansion and renewal for named accounts.
  • Develop new relationships in strategic accounts through prospecting and networking.
  • Lead commercial conversations with customers, ensuring end to end success of the contracting process.
  • Navigate complex, matrixed organizations and identify champions internally.
  • Consult and coach executives on talent and HR strategy and demonstrate how BetterUp aligns to our customer’s business objectives.
  • Serve as an expert on the customer to make informed recommendations about their business and culture.

If you have some or all of the following, please apply:

  • Senior level account management or client management experience. 
  • Experience with consistently exceeding renewal and expansion quota.
  • Successful previous experience building and maintaining positive and mutually beneficial relationships with external customers and internal stakeholders.
  • Track record of bringing fresh, successful, and cutting edge ideas to your teams and clients. 
  • Ultimate player mindset; always looking to motivate your team and cross-functional teams with zest, an ownership mentality, and playfulness.
  • Plus: HR, HCM, and/or Talent Management SaaS product selling experience. 

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental and vision insurance
  • Flexible paid time off
  • Per year: 
    • All federal/statutory holidays observed
    • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
    • 5 Volunteer Days to give back
    • Learning and Development stipend
    • Company wide Summer & Winter breaks
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

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Want some tips on how to get an interview at Betterup?

What is Betterup looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Account Manager - East like?
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How to land an interview at Account Manager - East ?
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