What Gong is looking for in applicants
Gong is one of Israel’s most valued private software companies. Our solution uses machine learning and AI to automate big parts of customer-facing roles. Over 2000 innovative companies like Zillow, Slack, PayPal, Twilio, Shopify, Hubspot, SproutSocial, Zoominfo, Outreach, MuleSoft, and LinkedIn trust Gong to power their customer reality.At Gong, we’re building new-generation, machine-learning based software that automates big parts of customer-facing roles by “understanding” their conversations and related work.Our solution guides sales professionals, coaches them on how to become better, performs tasks for them, and directs them to the best actions.As an NLP Data Manager you will be responsible for weaving data into gold. You'll work with the Product and Data Science teams in Gong to analyze Gong’s unique customer data (recorded calls, emails ,other forms of conversations, as well as business outcomes) and provide actionable insights that will help shape Gong’s product roadmap. You will also work with leadership teams of key enterprise customers to present the insights, receive feedback and iterate towards creating repeatable AI-driven models.