Betterup

Product Manager, AI/ML

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What Betterup is looking for in applicants

At BetterUp, we give people the coaching, support, and push they need to reach peak performance and unlock their limitless potential, in all they do, personally and professionally. We work with world-class experts and Coaches, pioneer innovative technology, and foster human touch at scale to fuel the BetterUp experience, and make growth and development achievable for all. We believe that practicing strong mental fitness is a never-ending practice of maintaining and building the strengths that precede health, happiness, and success. 

And we’re looking to build out a diverse and ambitious team of go-getters to join us as we grow. Exciting opportunities lie ahead, as well as work that makes a real difference — not only in the lives of others, but for your own personal and professional growth, too. Join us as we continue to bring BetterUp to more people everywhere, and create impactful change for our members and for you.  

BetterUp is looking for a Sr. Product Manager to join our team to design and build product experiences that enable professional coaching at scale. Our mobile-first product connects coaches with individuals, creating powerful relationships to drive behavior change and transform a new generation of leaders. Our AI/ML team is tasked with everything from matching members and their ideal coach to ensuring members are getting the right resources at the right time and even transforming the way we engage with others. We have a wealth of structured and unstructured data which continues to better our member experience, and our potential to impact others, as we unlock it. 

We are a team that collaborates tightly, asks hard questions, ships quickly, and has fun. Our team cares deeply about crafting the highest quality product experiences, and each team member has a profound impact on the vision and direction of what we deliver. 

What you’ll do:

  • You will craft transformational user experiences that drive business outcomes. You will deliver product and process innovation by taking ownership of not only what we develop, but how we create a learning culture dedicated to constant improvement. You will make courageous decisions daily and push the boundaries of what our team is capable of delivering.
  • You will partner tightly with designers and engineers to validate potential solutions and collaborate, adjust, and iterate quickly. You will thrive in an objective-oriented environment that values collectively finding the best outcomes.
  • You will leverage your deep technical expertise to provide technical and strategic clarity for engineering and business partners. 
  • You will combine your understanding of technology with your understanding of people to amplify value to our customers. 
  • You will discover novel applications for our capabilities via direct engagement with our customers. 
  • You will expertly guide ambiguous, loosely defined ideas from discovery through pilot and implementation. Excelling at quickly testing/validating ideas to parse through uncertainty. 
  • You will organize a broad set of technical and non-technical stakeholders. 
  • You will ensure appropriate data privacy while developing novel, data driven solutions. 

If you have some or all of the following, please apply:

This is a collection of skills that we believe would make someone successful in this position. If you feel that you have the majority of these skills or others that will ensure your success in this role, please apply.

  • 3-5 years of previous experience as a Product Manager (bonus for growth-oriented roles)
  • Experience leading the end to end product lifecycle
  • Have found product-market fit for at least one enterprise or consumer-grade product (bonus for ML-enabled enterprise offerings)
  • Experience building and deploying AI/ML products (particularly NLP, ASR, CV, Recommender) 
  • Exceptional standards for making data-informed decisions
  • Comfortable setting up, running, and evaluating the success of a/b experiments
  • Expert knowledge of product design and development processes
  • Passionate about our mission to "help every professional pursue their life with clarity, purpose, and passion"
  • Self-directed and biased towards action
  • Constantly improving and open to feedback through collaboration
  • Advanced degree in machine learning with a preference for NLP expertise
  • Expert verbal and written communicator with remote teams and external stakeholders
  • Experience with HR Tech Ecosystem 

Benefits

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental, and vision insurance
  • Flexible paid time off
  • Per year: 
    • All federal/statutory holidays observed
    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
    • 5 Volunteer Days to give back
    • Learning and Development stipend
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Want some tips on how to get an interview at Betterup?

What is Betterup looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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