Whoop

Membership Services Representative (Austin, TX) 3pm-11:30pm EST Shift

Save to Kiter
What Whoop is looking for in applicants
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members  to perform at a higher level through a deeper understanding of their bodies and daily lives.WHOOP is seeking membership services professionals who love supporting communities, and geek out on identifying underlying issues.  These could range from hardware challenges with the WHOOP Strap, to software problems with the App, to analytical questions about the user’s data.  As a Membership Services Representative at WHOOP, your responsibilities will be to field, troubleshoot, and resolve issues that arise in our user base. This is a full-time position based in Austin, TX (remote to start). The initial shift time will be Monday through Friday, 9:00AM - 6:00PM EST to accommodate our standard training program for Membership Services Representatives. Following the training period, you would then transition to a 3:00pm-11:30pm EST shift with weekends expected.  The pay rate for this position is $18/hour, with opportunities for overtime. WHOOP will provide all the necessary equipment, including a WHOOP strap and membership. WHOOP offers competitive benefits, including generous PTO and Recovery days. Opportunities for growth and development within the company. 

Want some tips on how to get an interview at Whoop?

What is Whoop looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Membership Services Representative (Austin like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Membership Services Representative (Austin?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!