Opentable

Account Executive

Save to Kiter
What Opentable is looking for in applicants

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.

In this role, you will:

Reporting to the District Director of the region, this position is responsible for bringing new restaurants onto our dining network through a consultative sales approach. As an Account Executive, we are the first point of contact that a restaurant has with OpenTable. Because our Account Executives are so in tune with their local markets, OpenTable relies on this team to provide feedback to our Marketing and Product teams. Therefore, those succeeding will be involved with reciprocal, company-wide strategies on how to grow our business.

OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by using best in brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and want to feel good about the products they sell. We work in a high-adrenaline, client-facing sales role requiring deep industry expertise, tried sales ability with a particular penchant for closing deals, and a broad base of industry contacts.

We sell our core products to restaurateurs whose businesses are not on the OpenTable network. This team is solely focused on identifying and closing new business within a named territory. You understand and anticipate how decisions are made, and you will persistently explore and uncover the business needs of your key clients. The Account Executive will act as a business leader, handle and own their book of business/territory, run business meetings with restaurant owners and operators, and close deals based on varying needs. You will also work closely with your local Restaurant Relations Manager who handles customer relationships. Together as a team, you will lead the success of your entire market.

Responsibilities

  • Target, identify, and sell OpenTable products to restaurants.
  • Cultivate and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base.
  • Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful.
  • Present customized in-person and on-line demos of OpenTable products.
  • Educate operators about trends in the industry and offer rare insight.
  • Support customers to think differently about their business.
  • Develop and complete a strategic plan for the territory and build reliable forecasts.
  • Strategically overcome objections and competition.
  • Generate business plans to define your selling strategies and tactics.
  • Consistently over achieve monthly and quarterly acquisition and revenue targets.
  • Bring to bear your skills and your customers’ experience to continually evolve the sales process and our product for enabling it.
  • Listen to the needs of the market and share with the Product and Marketing teams.
  • Use Salesforce.com to run your territory, stay organized, forecast sales activity, and process contracts.
  • Understand and adapt to ongoing product and technology developments.

Please apply if:

  • High-reaching, tenacious and results driven.
  • Self-motivated and able to perform well under pressure and against ambitious goals and deadlines.
  • Skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
  • Keenly tracks economic and industry drivers and understands its implications on the restaurant business, including identifying new business opportunities.
  • Knowledgeable about restaurants and is able to demonstrate this to talk about customer issues from multiple dimensions.
  • Excellent oral and written communication and presentation skills.
  • Outstanding ability to drive business value during sales engagements.
  • Highly analytical with the ability to assess business opportunities and read prospective buyers.
  • Skills for capturing and using data to inform decision-making and persuade others.
  • Capable of developing compelling strategies that deliver results.
  • Strong negotiating skills.
  • Restaurant management and/or sales experience highly preferred.
  • Attention to detail in administrative responsibilities. Expect 20-35% admin.
  • Strong PC skills and overall technically savvy.
  • Capacity to grasp and learn complex concepts quickly and independently.
  • Proficient in Word, PowerPoint, and Excel.

Benefits

  • Generous paid vacation
  • Day off on your birthday
  • Company matched retirement plans
  • Health, dental and vision insurance plans
  • Flexible Spending Accounts
  • Headspace Subscription
  • Drinks, coffee, snacks, games
  • Flexible hours
  • Universal Paid Parental leave

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Want some tips on how to get an interview at Opentable?

What is Opentable looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Account Executive like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Account Executive?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!