Messagebird

Partner Account Manager, EMEA - MessageBird 24sessions

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What Messagebird is looking for in applicants

Transform the communications world! Location? You decide!

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

Our Birds choose where they work from in the region we’re hiring in — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely so long as it’s within a complementary timezone.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

We understand that “life happens” and give you the freedom to choose the best environment for you to “get s**t done”. We expand our flock without geographical restrictions. This allows us to attract and assemble an industry leading team from a huge variety of backgrounds & cultures,  making us more nimble, creative, and efficient!

Partner Account Manager, EMEA | In Amsterdam or remotely from EMEA

24sessions is innovating customer interaction by offering video calls and co-browsing to the customer communication channel mix. We are one of the fastest-growing Scale-ups in the Netherlands and now part of one of the world's largest Omnichannel businesses, MessageBird! 

Our SaaS solution is leading the field when it comes to customer interaction via our Video-first customer engagement platform. We are helping large enterprises like Rabobank, Aegon, Nationwide Building Society, Vattenfall and Holland & Barrett to increase customer satisfaction, productivity levels and reduce time spent on administration. Google, McKinsey & Rocket Internet recently elected us 1 of the 10 best B2B startups in Europe! 

24sessions has been expanding rapidly and we want to secure our spot as the number one trusted partner for enterprise customers. By joining forces with MessageBird, we are making a leap forward in our mission to improve personal customer contact. We’re excited that you’re here and interested to #jointhenest with us.

About the role

24sessions is looking for an eager Partner Account Manager to co-sell to new high-value enterprise customers with our partners. In this exciting role, you will be responsible for actively reaching out to our strategic partners, building a pipeline, and closing new opportunities with those partners. You will look primarily after the EMEA market. You will have an assigned quota while maintaining the highest levels of customer satisfaction.

As Partner Account Manager you will create and convert partner generated pipeline with among others our strategic partners: 

  • Genesys
  • Salesforce
  • Amazon
  • MessageBird 

Your goal is to generate and convert partner opportunities together with our partners. We need someone with a proven track record building and closing partner led opportunities; preferably with EMEA experience with large enterprise partner deals and ideally in the space of financial services and/or contact center partners.

You’ll report to the Head of Sales and work in close partnership with our Strategic Partner Manager, the Direct Sales Team, Solution Engineers, Customer Success Managers, Marketing, Legal and Revenue Operations. At the same time it is critical to understand that we are building up this partner channel and it will be up to you (with our support) to generate traction in the channel together with our Strategic Partner Manager. Therefore your primary focus will be on creating and converting new partner opportunities. In return, you’ll gain access to one of the most fun, open, and ambitious groups of people working around the globe. We push each other to be our absolute best, and are the kind of company that will make you feel happy getting out of bed every morning.

We need someone who is able creating and closing partner opportunities together with our partners. That is why we ask for a minimum of 3 years of experience in selling in greenfield partner channels.

What You’ll Do

  • You will work based on the Target Partner list to do prospecting, running sales cadences, identifying decision-makers and connecting with them, developing the relationship, negotiating and closing high-value partner opportunities positioning our Video and Co-browse products to large Enterprise clients.  
  • You will be responsible for new customer acquisition and drive new revenue through our partners. 
  • You will be responsible for building and maintaining sufficient partner pipeline coverage
  • You will own accurate forecast and monthly and quarterly commit
  • You will own the entire commercial engagement from proposal development, pricing strategy, negotiation to closing, which is in close collaboration with our partners.
  • You will work with internal teams in a collaborative manner to execute partner-specific sales strategies, for example together with Marketing and our Strategic Partner Manager. 
  • Employ a solution-selling methodology to facilitate customer evaluations and to help them understand 24sessions/MessageBird’s unique differentiation
  • Representing 24sessions/MessageBird at (online) events/tradeshows

What You’ll Bring

  • 5+ years of progressively increased responsibility in B2B within the SaaS or Software space
  • Full professional proficiency in English and all verbally and written. 
  • High energy, proactive and outgoing ‘hunter’ like profile
  • Track record of personal selling and closing complex technical solutions to large incumbent enterprises with partners in excess of EUR 150K ACV
  • Strong experience in the partner channels 
  • Experience with creating pricing proposals, negotiating terms, and managing the contract process with a fearless and ruthless focus on execution. Prior experience within Video or CPaaS offerings is very helpful
  • Experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers would be a bonus!
  • World-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Confident and effective communicator with the ability to influence individuals and groups at all levels
  • Organized and efficient. Self-starter attitude and you independently tackle challenges
  • Creative thinker and active listener with excellent oral, written communication, and presentation skills.

#LI-Remote-Non-Tech-Tier-3

#LI-SM1

What You’ll Gain

  • Work from anywhere
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)

LIFTOFF! 🚀

Life at MessageBird:

https://www.linkedin.com/company/messagebird-com/life/welcome/

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. 

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we operate across 10 international hubs and we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 700 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry. Our potential for growth is limitless. You can learn more about our story and life as a Bird via #messagebird.

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

Recruitment Privacy Statement: https://messagebird.com/download/pdf/MB-recruitment-privacy-notice%202020.pdf

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