Vanta

Senior UX Researcher

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What Vanta is looking for in applicants
Vanta is on a mission to secure the internet and protect consumer data. Before Vanta, companies were stuck in a perpetual cycle of having to make the feature vs compliance and security tradeoff. They had to engage with costly auditors that took hundreds of hour of valuable company-building time, spending hours aggregating data instead of working on making their software better. 
 
Vanta has lowered the barrier for companies to become secure and compliant, especially SMBs. Our challenge is to enable B2B companies to remain continuously secure and compliant with an ever decreasing amount of effort. That means helping our customers understand what good security looks like for them, helping them become secure as their business and products change, and helping them prove their compliance and security so that they can grow their business. 
 
At Vanta, you'll have the opportunity to shape a UX research practice that begins with foundational questions and impacts our product strategy. We’re looking for a collaborative teammate capable of delivering and taking feedback. If you are a fearless and experienced researcher who finds the challenge of digging deep into customer needs and dynamics rewarding, then this might be the role for you
 
You will...
  • Own your research process end to end
  • Contribute to the overall strategy and decision making for Vanta’s product direction
  • Create, collaborate and execute on foundational research to understand our customers, their needs and rich qualities
  • Work closely with design, product managers and other partners to influence product and CX strategy
  • Help with hiring and establishing a human-centered design culture within Vanta
You might...
  • Have several years of experience as creating UX research strategies and carrying out studies
  • Have a passion for tackling complex user problems and synthesizing insights into powerful frameworks and behavioral models
  • Have strong research toolset, with deep interviewing and anthropological inquiry skills
  • Enjoy spending time turning insights into actionable frameworks in collaboration with product teams
  • Have very strong storytelling, written and verbal communication skills
Benefits & Perks:
  • Industry-competitive salary and equity
  • Medical, dental, and vision benefits
  • Paid parental leave for all parents
  • 401(k) plan
  • Flexible work hours and location
  • Remote workspace stipend
  • Open paid-time off policy
  • 10 company paid holidays
  • Virtual team building activities, lunch and learns, and other company events
For when we're back in office:
  • Generous monthly stipend for Bay Area commute
  • New office in sunny Hayes Valley, San Francisco
  • Full kitchen with snacks and drinks supply
At Vanta, we are on a mission to secure the internet and we can’t do it alone. We are looking for smart and talented individuals to help us reach our goals. We are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
 
About Us
We started Vanta in 2017 as Equifax had lost every American's social security number, Home Depot had leaked its customers' credit card numbers to hackers, and Facebook admitted that it irresponsibly sent user data to third parties who tried to influence the US election. It was clear that security and privacy had become mainstream issues, and that we all increasingly relied on cloud services to store everything from our personal photos to our communications at work.
 
Vanta's mission is to be the layer of trust on top of these services, and to secure the internet, increase trust in software companies, and keep consumer data safe.
 
We do this by building an automated head of security for technology companies, and we use that system to both help a company secure itself and to prove their security to others.
 
If we succeed in our mission, it should feel irresponsible for users to put data into a product that isn't certified by Vanta, and irresponsible for companies to collect data without using Vanta to secure and monitor themselves.

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What is Vanta looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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