Sales Operations Manager

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What Ramp is looking for in applicants

Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 3,000 businesses are using Ramp to process billions in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, ClickUp, and Applied Intuition, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.


Founded in 2019, Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.


About the Role

Ramp is in a critical phase of growth. We grew 60x in 2020 and are building out a talented Sales Operations team to ensure we maintain this trajectory for years to come. You’ll be a key leader in taking our sales operations to the next level, growing the team, and aligning out Go-To-Market motions across the org. You’ll work directly with our Senior Manager, Sales Operations to drive mission-critical, cross-functional projects across the organization. You will collaborate closely with our Sales, Account Management, Sales Dev, Marketing, Product, Risk, and Operations teams to deliver on ambitious growth goals. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts across all go-to-market. 


What You’ll Do

  • Develop and optimize sales motions and processes for all Sales reps (SDR, AE, & AM) that increase sales productivity and over attainment against goals
  • Work closely with GTM Systems team to evaluate and deploy tools and infrastructure, including anticipating Sales needs and translating them into system business requirements
  • Manage all Rules of Engagement (ROE), territories, and opportunity/account definitions to align with our current GTM structure 
  • Act as a strategic thought partner to all members of Sales leadership, helping shape the sales strategy and helping prioritize the most impactful strategic projects
  • Manage sales comp structure & spiffs to drive rep behavior that aligns with executive goals, in partnership with Finance & Sales leadership
  • Manage all aspects of sales-owned data across all systems ensuring collection, accuracy, and accessibility (including partnering with reps and managers for accurate pipeline)
  • Fully leverage the technology stack including Salesforce, Outreach, LinkedIn Sales Navigator, & Clearbit


What You’ll Need

  • A minimum of 4 years of experience in Sales Operations or Revenue Operations at a B2B SaaS or fintech company
  • Ability to translate sales needs into systems requirements and ideal sales programs
  • Keen knowledge of how to leverage a well-defined and repeatable process with a focus and prioritization on results
  • Working knowledge of leveraging Sales tech stack (Salesforce, Outreach, LinkedIn Sales Nav, Gong, Clearbit, etc.)
  • Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
  • Scrappiness when scoping, sizing and fulfilling large and small requests balancing efficiency and quality
  • Customer oriented mindset who works productively with a wide range of people/personalities and has an aptitude for effective cross-functional collaboration
  • Sales minded and experienced in all phases of sales and business development lifecycles
  • Good analytical skills and attention to detail with the capability to appropriately define issues, questions, data, and solutions
  • Comfortable in a fast-paced, dynamic environment with the ability to meet multiple deadlines, manage time effectively, and focus on the highest priorities
  • Ability to effectively identify, recruit, and onboard new hires to join the Sales Ops team
  • Experience in Salesforc


Nice to Haves:

  • Experience in high-growth startups and/or high-growth technology companies
  • Passion for or curiosity to learn about financial technology


Ramp Benefits

  • 100% medical, dental & vision insurance coverage (for you, and partially covered for your dependents)
  • 401k (including employer match)
  • Unlimited PTO
  • WFH stipend to support your home office needs
  • Monthly wellness stipend
  • Annual education reimbursement
  • Relocation support

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What is Ramp looking for?
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