Twitch

Creator Engagement Manager

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What Twitch is looking for in applicants

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

We're looking for a Creator Engagement Manager to join our Events Team, reporting to the Senior Director of Events. As the Creator Engagement Manager, you will engage Twitch creators to ensure their participation at TwitchCon and other events is seamless and successful by implementing workflows and communication touch points.

You will be the main contact for all creators who participate at TwitchCon. As the ideal candidate, you are familiar with the content creator market, have client management experience, a customer service mentality, and respond to evolving timelines.

You Will:

  • Develop process for outreach and scheduling of creators for each of our 1st party events
  • Identify and recruit creators for participating at events, with the Partnerships, Influencer Marketing and Events team
  • Be the primary liaison with all creators once their participation has been determined at an event
  • Build creator and content programming database
  • Manage and communicate all creator schedules for all event activities, including main stage appearances, panel discussions, gaming competitions, exhibit hall stages, meet & greets
  • Refine the process and coordinate cancelations and replacements
  • Gather and report feedback from creators, and adjust participation schedules
  • Attend events and provide excellent concierge service for participating creators

You Have:

  • 3+ years experience of executing talent management at at both large-scale trade shows and conferences
  • Experience with high touch client management
  • Experience navigating matrixed resources, services and platforms
  • Demonstrated ability to perform well in a highly dynamic, geographically diverse, and rapidly changing environment
  • Excellent communication skills in English (written and spoken)
  • Ability to travel, more than 30 days of traveling a year

Bonus Points

  • Native member of the Twitch community and knowledge of gaming or content creation a plus

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.

Want some tips on how to get an interview at Twitch?

What is Twitch looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Creator Engagement Manager like?
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How to land an interview at Creator Engagement Manager?
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