Opentable

Analyst, Enterprise Systems

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What Opentable is looking for in applicants

Enterprise Systems Analyst

at KAYAK and OpenTable

OpenTable is a beloved consumer brand and one of the world’s most successful hyper-local marketplaces. We connect tens of thousands of restaurants with hundreds of millions of diners every year, facilitating billions of dollars in sales.

The Enterprise Systems Team sits within the Finance organization and partners with finance, business, analytics and IT engineering stakeholders to help build and deliver projects to increase business efficiency and automate business processes of global teams. In this role, you will be responsible for supporting the team managing the billing and payments for our restaurant customers

Responsibilities:

  • Execute end-to-end integration testing as well as oversee user acceptance testing of new features and enhancements in the payments and billing domain.
  • Work closely with the business and engineering teams to understand functional requirements and system implementation
  • Create reconciliation reports to ensure data accuracy and ensure the needs of our customers are met and optimized.
  • Work effectively across multiple teams to troubleshoot effectively, dig deep into requests and determine stakeholder needs to solve problems.
  • Help maintain and prioritize the product backlog.
  • Maintain system documentation.
  • Find new opportunities for process improvements.

Qualifications and Skill Requirements:

  • Bachelor’s Degree, preferably with an engineering/technical background.
  • Minimum of 3+ years of relevant work experience building and testing quality engineering or fintech products.
  • Strong verbal and written communication skills.
  • Strong team collaborator with ability to partner effectively with cross-functional teams such as engineering, product, finance and business stakeholders.
  • Critical thinker with strong analytical skills.
  • Attention to detail is a must. Excellent understanding of data and revenue/subscription calculation methods.
  • Self starter and proactive with a willingness to learn.
  • Knowledge of billing and payments domain, card payments, NetSuite and Salesforce a plus.

Want some tips on how to get an interview at Opentable?

What is Opentable looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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