Head of Sales Operations

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What Ramp is looking for in applicants

Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 3,000 businesses are using Ramp to process billions in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, ClickUp, and Applied Intuition, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.

Founded in 2019, Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.

About the Role

As the Head of Sales Operations , you’ll work directly with our Head of Operations and GTM leaders to deeply understand and improve our GTM engine across Sales, Marketing, Account Management, and Partnerships. You’ll collaborate cross-functionally with our Product, Risk, and Operations teams to drive critical GTM projects and deliver on ambitious growth goals. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts across all functions. 

What You’ll Do

  • Manage and build out Ramp’s Sales Operations team to support a fast-growing Sales org to 75-100+ reps, covering sales systems & tooling, operations & process, headcount planning, quota & commissions, and enablement
  • Work directly with Head of Operations to translate go-to-market strategy into action and ensure operational metrics are aligned with P&L forecasts
  • Partner with Head of Sales and broader GTM Leadership to operationalize sales motions via playbooks, processes, and tools for reps and front line managers
  • Oversee regular reporting and forecasting, and proactively provide insights to GTM and Ops managers
  • Improve and streamline sales and post-sales processes to increase rep efficiency and productivity 
  • Ensure key GTM Systems tooling and infrastructure is set up for scale
  • Serve as a key leader on the Ramp GTM leadership team, helping shape the sales strategy across the entire business

What You’ll Need

  • 8-10+ total years of experience, with at least 5+ building revenue operations or sales operations at a B2B startups that have yielded exponential growth
  • You’re a master with Excel, PPT, SFDC, and comfortable with BI tools. 
  • You have SFDC admin experience, and a strong understanding of broader GTM systems & tooling (marketing automation, Segment, etc)
  • You’re a structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
  • You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
  • You have an exceptional ability to draw key insights from both quantitative and qualitative data

Nice to Haves:

  • Experience in B2B SaaS or fintech high-growth startups scaling GTM teams of 200+
  • Prior experience in management consulting, investment banking, PE/VC, and/or operations & strategy at a fast-growing startup
  • Command of SQL and other GTM business systems and tools
  • Passion for or curiosity to learn about financial technology

Ramp Benefits

  • 100% medical, dental & vision insurance coverage (for you, and partially covered for your dependents)
  • 401k (including employer match)
  • Unlimited PTO
  • WFH stipend to support your home office needs
  • Monthly wellness stipend
  • Annual education reimbursement
  • Relocation support

Want some tips on how to get an interview at Ramp?

What is Ramp looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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How to land an interview at Head of Sales Operations?
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