Mynd

Head of Growth Strategy & Operations

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What Mynd is looking for in applicants

About Mynd:

Mynd is a tech-enabled real estate company serving an $85B+ property management and $1.5 trillion single-family rental asset class. Forbes referred to Mynd as "A revolutionary, institutional-grade platform that enables anyone to buy, manage or sell SFR properties across the U.S.". In the past few years, financial services disruptors like E-Trade, Schwab, and Robinhood have unlocked access to the stock market, minting a new generation of self-service investors. Yet we at Mynd believe that real estate remains the most powerful tool for building generational wealth. 

We’re on a mission to create happy homes and healthy investments by offering best-in-class property management services and making single-family rentals as accessible and effortless as other types of investments. Investing in real estate can be intimidating, especially for first-time buyers. Plus, many potential investors don’t want to invest in real estate in their geographic area or have been priced out of competitive big city housing markets. Through localized operations in 25 markets across the US, and real-time insights via our platform, we remove the time, communication, and geographic barriers traditionally associated with real estate. Investors can now find, purchase, rent, manage, and sell single-family rental properties 100% remotely.

Mynd was named the #1 fastest-growing private company in the Bay Area by the San Francisco Business Times in 2020. We’ve attracted talent from Starwood Waypoint Homes, McKinsey, Shift, Better, BCG, One Medical, Zillow, Upwork, and Facebook. We’re backed by top VCs, including Lightspeed, Canaan, Jackson Square, and QED, and recently announced a $5 billion commitment from Invesco Real Estate that will make us the largest buyer of single-family rental homes in the country. Most importantly, we’re a kind and fun team of innovators who truly enjoy ushering in a new generation of real estate investors and improve the availability and quality of single-family rentals for residents.

About the Role:

Mynd is looking for a Head of Growth Strategy and Operations to develop and deliver on a go-to-market strategy to become the clear market leader in buying, selling, and financing for individual investors as well as institutional investors. 

The Head of Growth Strategy and Operations should bring extensive experience in strategy development and have a track record of managing, and reporting on complex business plans in a high growth, entrepreneurial environment. This is a new and highly visible, strategic and cross-functional role that offers the opportunity to transform the addressable market and customer lifetime value for a company that has already established itself as a leader in the tech-enabled property management space. The role will report to the VP of Growth, but work closely with Marketing, Product, and Operations to drive a core pillar of Mynd’s growth strategy.

Responsibilities:

  • Develop and own the roadmap and financial plan for Mynd’s Buying, Selling, Mortgage, and Insurance business lines for individual (retail) investors
  • Build a strong team of Growth strategy managers and associates to identity and drive strategic initiatives like pricing changes, product / service launches, and market expansion
  • Develop the go-to-market strategy, refine service offerings as needed, and optimize pricing and bundling
  • Work closely with the Marketing & Growth teams to deploy marketing budgets, evaluate ROI, and adjust as necessary
  • Work with the Sales and Product team to build a great customer experience that enables a high sales force productivity and ability for investors to self-serve where possible

Qualifications:

  • 10+  years of work experience, including driving strategy / strategic projects at a strategy consulting firm, investment bank, or similar
  • Startup and/or technology experience preferred
  • Demonstrated leadership capabilities: you’ve built, led and developed high-performing teams
  • Track record of delivering major strategic and cross-functional initiatives with measurable business impact
  • Real estate and/or financial services experience (or other highly considered consumer purchase) is a plus
  • Exceptional history of academic performance is required in addition to an undergrad degree from a top academic institution. MBA is a preferred, but not required
  • Entrepreneurial mindset: you bias for action, seek to make many (different) mistakes, celebrate wins and are passionate about creating and delivering value
  • Cultural champion: as a senior leader, you are committed to helping us make Mynd a more diverse, equitable and inclusive organization 

Any offer of employment is conditioned upon the successful completion of a background investigation.

Covid-19:

Mynd is closely following the 2019 Novel Coronavirus Disease (COVID-19) and implementing processes that promote the safety of our employees, candidates, owners, residents and communities.  The health and safety of our employees and contractors around the world continues to be our top priority as we face the challenges associated with COVID-19.  Leaders across Mynd meet regularly to consider the evolving situation and are doing all we can to keep our teams healthy.

At Mynd, we encourage all of our team members to: 

  • Be Myndful
  • Always Be Entrepreneurial 
  • Earn Trust
  • Play Team First
  • Be an ‘A’ Player
  • Think Like An Investor 

As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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What is Mynd looking for?
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