Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 3,000 businesses are using Ramp to process billions in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, ClickUp, and Applied Intuition, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.
Founded in 2019, Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.
About the Role
Since launching in early 2020, Ramp has experienced exponential product-led growth. Unlike traditional finance tools, we generate a lot of customer love, primarily because the user experience is so much better. Over 2,000 businesses are using Ramp as their primary spend management tool with tens of thousands of users interacting with our platform every day.
We’re now looking for a Head of Community who will foster this nascent community of Ramp users. The successful candidate will obsess over helping our customers engage with Ramp and each other in meaningful ways that encourage product adoption and increased customer engagement. This is a key role on Ramp’s Marketing team, which will be tasked with influencing critical business metrics such as product usage, Net Promoter Score, number and quality of support tickets, share of wallet and churn.
What You’ll Do
What You’ll Need
Nice To Have
Ramp Benefits (for U.S. based employees)