Carrier Manager - APAC

Save to Kiter
What Messagebird is looking for in applicants

Transform the communications world! Location? You decide!

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

Our Birds choose where they work from in the region we’re hiring in — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely so long as it’s within a complementary timezone.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

We understand that “life happens” and give you the freedom to choose the best environment for you to “get s**t done”. We expand our flock without geographical restrictions. This allows us to attract and assemble an industry leading team from a huge variety of backgrounds & cultures,  making us more nimble, creative, and efficient!

Carrier Manager | Remotely from APAC

Reporting directly to the Head of Carrier Services, as a Carrier Manager, you will be responsible for the management and boarding of a number of partners in APAC for all connectivity products (SMS, Voice, Numbers).

Your key objective is to define and execute on your procurement strategy while enabling sales by providing market intelligence and pricing. We are looking for a proactive individual that has extensive regional contacts with carriers and other relevant market players. You are comfortable working remotely, but also traveling internationally, and used to work in remote teams.

What You’ll Do

  • Regional product subject matter expert
  • Regional curator of our global knowledge base
  • Own the P&L of the region for all connectivity products (Voice, SMS, Numbers)
  • Internal stakeholder management to achieve above
  • Maintain relationships with international carriers, mobile operators and aggregators, taking care that contractual commitments are fulfilled on spec, time, budget and quality
  • Development of new opportunities and revenue streams
  • Proactively monitor & manage supplier performance
  • Maintain the products provided by MessageBird to ensure profitability and high level of quality
  • Align requirements from all stakeholders such as Sales and translate this into procurement strategy and roadmap and work closely with the sourcing manager to achieve this
  • Ensuring and monitoring that connectivity is purchased within the targeted price range

What You’ll Bring

  • Minimum experience of 5 plus years in the A2P SMS and/or Voice industry
  • Experience working in a CPaaS environment and dealing with operators directly in a procuring role
  • Ability to translate the needs of CPaaS connectivity towards telcos
  • Understanding the requirements of CPaaS connectivity across APAC with in-depth knowledge of the markets
  • Existing network of (senior) contacts in M(V)NOs and carriers
  • Strong analytical skills, an eye for detail and good organisational skills are a must
  • Strong negotiation and communication ability
  • Strong internal & external stakeholder management
  • Fluent in English - any other Asian language(s) considered as a benefit

What You’ll Gain

  • Work from anywhere
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)


What You’ll Gain

  • Work from anywhere
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)


Life at MessageBird:

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. 

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we operate across 10 international hubs and we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 700 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry. Our potential for growth is limitless. You can learn more about our story and life as a Bird via #messagebird.

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

Recruitment Privacy Statement:

Want some tips on how to get an interview at Messagebird?

What is Messagebird looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Carrier Manager - APAC like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Carrier Manager - APAC?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!