Have you streamed a program on Disney+, caught the latest binge-worthy series on Hulu, or tuned in for NFL highlights on social media? If the answer is yes, you have already benefitted from Conviva’s technology.
At Conviva, we create the technologies and standards driving industry transformation and streaming media growth worldwide. It’s not about the data, it’s about what you do with it. As the leader in global streaming media intelligence, Conviva measures in excess of 500 million unique viewers watching 150 billion streams per year with 1.5 trillion real-time transactions per day across more than 180 countries. Our platform and products are designed to deliver the real-time, cross-screen, integrated insights our customers need to understand their business and focus on what matters. Join us as we make streaming better.
Conviva is seeking a Customer Success Engineer to help manage and grow some of Conviva's largest media, entertainment, and publisher accounts. Customer Success Engineers at Conviva serve as the trusted technical advisors for our customers. They improve value, offer advice, and grow accounts. As the complexity grows for both us and our customers, we are looking to our Customer Success Engineers to strategize and lead customers to solutions. This is done with use case discovery, Conviva evangelism, and oftentimes teaching the product to new users. A Customer Success Engineer must be ready to interact and have technical discussions with data scientists and engineers, then demonstrate the value of Conviva in business discussions with company executives. The goal is to enable our customers to become successful and enthusiastic Conviva champions. A Customer Success Engineer has a key role internally as well. You will be dynamic and highly cross-functional. Armed with key customer insight and knowledge, a Customer Success Engineer must regularly work with the sales, product, engineering, support, and marketing teams.
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Conviva is the leader in streaming media intelligence, powered by its real-time platform. More than 250 industry leaders and brands – including CBS, CCTV, Cirque Du Soleil, DAZN, Disney+, HBO, Hulu, Sky, Sling TV, TED, Univision, and WarnerMedia – rely on Conviva to maximize their consumer engagement, deliver the quality experiences viewers expect and drive revenue growth. With a global footprint of more than 500 million unique viewers watching 150 billion streams per year across 3 billion applications streaming on devices, Conviva offers streaming providers unmatched scale for continuous video measurement, intelligence and benchmarking across every stream, every screen, every second. Conviva is privately held and headquartered in Silicon Valley, California, with offices around the world. For more information, please visit us at www.conviva.com.