What Gong is looking for in applicants
Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform™ empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#28), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.Gong.IO Inc. in Palo Alto, CA seeks Customer Success Operations Manager – responsible for implementation & ongoing management of all tools used by the Success (Post-Sales) team; analyzing customer data to surface insights that address key business challenge to improve Revenue Retention. Need Bachelor’s in Applied Economics, Management or closely related quantitative and analytical field of study PLUS 2 years of related analyst experience in Customer Success Operations. Apply at https://www.gong.io/careers/. Must put job code “CS0721” on resume. Job posted 11/29/21.