Business Operations Manager

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What Vercel is looking for in applicants

About Vercel: 

At Vercel, we are building an open-source developer tools platform that enables developers to build and iterate on the web without sinking time and money into DevOps. We are a remote-first and globally distributed team and we want to shape the future of the web by making cloud computing accessible to everyone. Our philosophy is based on the principles of learning, collaboration, transparency, experimentation, and passion.

  • We are goal-driven and dedicated
  • We use our own tools every day
  • We thrive together with our community
  • We are customer-obsessed
  • We believe in people's ability to grow


About the Business Operations Team:

We’re looking for a data obsessed, driven, hardworking individual to join our new team! The Business Operations team at Vercel is responsible for using data driven insights to drive strategy and create meaningful efficiencies company wide. This role will be working cross-functionally to help solve some of our toughest business challenges. Our ideal candidate will have strong analytical skills, a passion for problem-solving and a can-do attitude.


What You Will Do:  

  • Lead strategic projects and perform analyses to drive major decisions for the company 
  • Partner with People Operations, Product, Marketing, Sales, Customer Success, Engineering and Finance to progress cross-functional objectives
  • Increase our understanding of what drives growth and proactively identify risks and opportunities for the business
  • Deliver objective analytics and insights that can be used to create actionable plans
  • Define scalable operational processes to improve performance, evaluate impact of processes and iterate as needed
  • Transform findings from project data into clear, concise summaries and presentations to be given to stakeholders


About You:

  • 5+ years in an analytical role and/or operations experience
  • Someone highly analytical, process-driven and attentive to detail
  • Enjoys a fast-paced startup environment and thrives in ambiguity
  • Can seek information and solve problems with a high degree of autonomy
  • Proficient in SQL, Excel, Google Sheets etc.
  • Can communicate effectively across multiple teams and with C Suite stakeholders
  • Strong project management skills


Bonus If You: 

  • Previous SaaS experience
  • Knowledge of Salesforce, Stripe and/or 
  • Experience with Looker or another BI tool



  • Competitive compensation and stock options
  • Inclusive Healthcare Package
  • Flexible working style - 100% remote, with teammates located throughout the globe 
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills 
  • Unlimited PTO - 4 weeks recommended per year. Take time when you need it. 
  • Generous Gear Credit


Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. 

Want some tips on how to get an interview at Vercel?

What is Vercel looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Business Operations Manager like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Business Operations Manager?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!