Head of Product Policy

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What Openai is looking for in applicants

About the Team

The goal of the Applied AI team is to turn OpenAI’s technology into useful products. We see this as a path towards safe and broadly beneficial AGI, by gaining practical experience in deploying these technologies safely and making them easy to build with.

In summer 2020, we introduced GPT-3 as the first product on the OpenAI API, allowing developers to integrate its ability to understand and generate natural language into their product. The MIT Technology Review listed GPT-3 as one of its 10 Breakthrough Technologies of the past year (alongside mRNA vaccines!).

Recently, we introduced Codex, a new product that can translate natural language to code. Instagram’s co-founder called Github Copilot, an early product powered by Codex, “the single most mind-blowing application of ML I’ve ever seen.”

About the Role

We are looking for a Head of Product Policy to build out the team responsible for product and content policy for the OpenAI API and other products. Providing access to powerful AI models via an API introduces a host of challenging questions: What use cases should be permitted? How do we balance goals of access and broad benefits with possible safety and security threats? How do we effectively communicate the policies with our customers?

The right leader can identify and clarify the most important policies to enact, and can balance internal and external input in making complex decisions. Ultimately, our product policies will be fundamental to achieving OpenAI’s mission of broad benefits from AGI.

In this role, you will:

  • Define and execute on the strategic vision for turning OpenAI's values into operationalizable policies
    • Create product policies from first principles that uphold OpenAI's values and principles
    • Prioritize what product policy topics to tackle, in what order, at what level of depth, in collaboration with our product, security and policy research teams
    • Craft product and content policies for OpenAI's products, starting with our API
    • Align internal stakeholders around frameworks and OpenAI’s overall approach to product policy; educate external stakeholders about these matters
    • Work with product, engineering, research, and security teams to build scalable ways to enforce our product policies to support growth
    • Work with significant partners on product policy questions to promote healthy, effective and consistent ecosystem norms
  • Lead and grow the team that drives OpenAI’s product policies
    • Hire and manage the team that crafts product and content policies for OpenAI's products, starting with our API
    • Partner with internal and external researchers to adapt our policies based on latest research and best practices, and to define safety requirements for unlocking further uses of our technology
    • Ensure the enforceability of policies, iterating on edge-cases as needed
    • Oversee the response and resolution of major policy violations; act as an escalation-point during major incidents

You might thrive in this role if you:

  • Have significant experience developing, refining and enforcing product policies, especially at leading technology- or developer-focused companies
  • Have experience aligning product policy decisions between diverse sets of stakeholders, such as Product, Engineering, Security, and Legal
  • Have experience managing and growing product policy teams
  • Have strong customer empathy, and a passion for finding the right balance between enabling developers to experiment and the safe deployment of AI
  • Have experience articulating and communicating policies and their reasoning to varied audiences, including customers, internal stakeholders, executive leadership, etc.
  • Can understand the operational challenges of enforcing product policies, including in the content moderation space, and can incorporate this to policy design
  • Can analyze the benefits and risks of open-ended problem spaces, working both from first-principles and from industry best practices

Note that this role involves grappling with questions of sensitive uses of OpenAI’s technology, including at times erotic, violent, or otherwise-disturbing material. At times, this role will involve engaging with such content, as may be necessary to inform our policy approaches.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Benefits and Perks
  • Medical, dental, and vision insurance for you and your family
  • Mental health and wellness support
  • 401(k) plan with 4% matching 
  • Unlimited time off and 18+ company holidays per year 
  • Paid parental leave (20 weeks) and family-planning support
  • Annual learning & development stipend ($1,500 per year)
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via

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What is Openai looking for?
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