Technical Program Manager - Performance, Triage, and Release

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What Mongodb is looking for in applicants

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

As a Technical Program Manager for the Performance, Triage, and Release teams, you will own processes that ensure these critical teams are able to rapidly diagnose potential issues, work with database engineering teams to resolve them, and support coordination of each database release.  This position is based out of our New York office with the possibility of working remotely (or from another MongoDB office) for the right candidate.

The right candidate for this role will be

  • Experience with 3+ years working in an Engineering organization, whether in a program/project management, development or administrative role
  • Able to maintain a strategic view of our software engineering process even while executing on the minutiae of everyday development
  • Skilled at communicating across a diverse set of engineers and their stakeholders (also engineers)
  • Hyper-organized and capable of juggling all of the data created by work across Core Engineering
  • Knowledgeable of and experienced with implementing agile/Scrum best practices
  • A role model for effective execution practices, driven by an attuned sense of priority and urgency
  • Experienced in successfully delivering complex cross-functional projects
  • Able to appreciate the engineering concepts being discussed, allowing them to facilitate discussion and flesh out the details required to ensure successful delivery
  • Experienced in gathering process pain points from team members and stakeholders and devising improvements to address them
  • Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
  • Interested in learning everything about MongoDB
  • Interested in business automation work such as scripting in Python, Google Apps Script and Slack

Position Expectations

  • Maintain and improve the processes that span multiple teams and/or products
  • Recognize patterns in a sea of information and take action accordingly
  • Expand knowledge into new domains as called upon
  • Act as a steward for the tools that power our engineering operations (including our wiki, project management software, retrospective tool, etc)

Success Measures

  • In 3 months you’ll have fully ramped on the teams and common processes of Core Engineering
  • In 6 months you’ll have successfully collaborated with peer TPMs across several high impact projects
  • In 12 months you’ll have identified and begun working on areas for improvement in cross-cutting documentation, projects and processes

This role can be based out of our New York City office or remotely in the North America region.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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What is Mongodb looking for?
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