Robinhood

Fraud Investigator

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What Robinhood is looking for in applicants

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we’ve built and have been recognized as:

  • Forbes Fintech 50 2021
  • Glassdoor Best Places to Work 2021 
  • Inc. Best-Led Companies 2021
  • TIME 100 Most Influential Company 2021

We’re growing and looking for...

We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We’re seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We’re in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the role

The Fraud Investigator is responsible for conducting investigations into suspected fraud committed against Robinhood and it’s customers. This includes proactive discovery of potential fraud through in-depth analysis, and responding to reported claims of fraud.

What you’ll do day-to-day:

  • Reviewing and investigating reports of suspected fraudulent activity
  • Using data analysis techniques, critical thinking, and pattern detection to uncover fraud
  • Gathering information and documentation from customers and internal sources
  • Remediating and correcting activity that is deemed fraudulent
  • Documenting the rationale and determination for each report and referring to other departments where necessary
  • Act as SME and mentor to junior analyst and investigators

About you:

  • Bachelor’s Degree
  • 2+ years experience in financial crime investigations
  • Proficiency with data analysis techniques
  • Strong interpersonal skills and ability to develop productive working relationships
  • Resourceful, persistent and ability to thrive in fast paced, entrepreneurial environment
  • Good written and verbal communication, analytical skills, and strong attention to detail

Bonus points:  

  • CFE
  • Legal or law enforcement experience
  • Advanced SQL experience
  • Availability to work non-traditional times including evenings and weekends (not required)

Colorado Residents Only: In accordance with Colorado state law, Robinhood provides an estimate of the pay range associated with this role. In Colorado, the target salary for this position is $69,000 to $81,000. Pay is based on several factors, including but not limited to education, work experience and certifications. Successful candidates for this role are eligible to participate in Robinhood’s equity plan.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

Want some tips on how to get an interview at Robinhood?

What is Robinhood looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Fraud Investigator like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Fraud Investigator?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!